Possible Cause

PROBLEM

Marks and

discoloration

Small particles deposited on items

Yellow or brown marks

Discoloration of stainless steel,

silverplate, or sterling silver

Distortion of plastics

Aluminum utensils rubbing against items during washing

Wash arm or arms not rotating freely

Detergent

Low water pressure

Improper loading of dishes

Iron or manganese in water

Copper with sterling silver

Tea or coffee

(tannic acid)

Allowing salty or acidic foods to remain on

flatware

Stainless steel contacting silver

Plastic item has low heat tolerance

SUGGESTED REMEDY

Be sure aluminum utensils, especially light weight foil-type pans, do not touch dishes.

To remove spots, use a non-abrasive cleaner.

Be sure a utensil or handle has not prevented their turning.

Use only fresh detergent, store in a tightly closed container in a cool dry place. Fill dispenser only when ready to start the

dishwasher. Use the recommended amount of detergent, especially with hard water.

Check that the water valve is fully open. Make sure that the water pressure is between 18 and 176 psi.

Load dishes to prevent water and detergent from being trapped in or between items. Water should circulate freely.

Temporary solution: Pour 1 teaspoon to 1 tablespoon of citric acid crystals in instead of the prewash detergent directly on the inside of the door. Follow this prewash with a full detergent wash. Use the pots/pans or normal wash cycle. Permanent solution: Install an iron removal system in the water supply.

Yellow film on sterling silver results when washing copper

items in the same load. Silver polish usually removes the stain.

Tea or coffee can stain cups. Remove stains by hand, using a solution of 1/2 cup bleach and 3 cups warm water. (Do not use on sterling silver or silverplate.)

Rinse flatware that is to stand several hours before washing.

Do not put stainless steel and silver flatware in the same

silverware basket compartment. Direct contact between these metals can cause permanent damage to silver.

Clean stained items with silver polish.

Do not use abrasives on stainless steel or silver.

Plastics vary in their ability to tolerate heat. Check washing instructions for all plastic items to be sure they are dishwasher safe. If they are, place in upper rack away from the heating element.

Marks on melamine

and plastics

Detergent left in detergent compartment

Porous material		Use a special cleaner		for plastic.
		DO NOT use bleach or scouring powder on these materials.
Compartment	cover blocked	The cover	may not be	opening because of improperly	loaded
		items. Move dishes that may be blocking it.
Old detergent		If detergent	is hard or	caked in the box, throw away.	Use only
		fresh detergent. Add detergent just before starting the
		dishwasher.

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