Breville Troubleshooting Tips for BES920 Coffee Machine

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TROUBLESHOOTING

TROUBLESHOOTING

Problem

POSSIBLE CAUSES

WHAT TO DO

 

 

 

The Hot Water LED

Hot Water dial is open.

Turn the Hot Water dial to

flashes when the machine

 

the CLOSED position.

is turned On

 

 

 

 

 

The Steam LED flashes

Steam Lever is open.

Move the Steam Lever to

when the machine is

 

the CLOSED position.

turned On

 

 

 

 

 

Water does not flow from

Machine has not

Allow time for the machine

the group head

reached operating

to reach operating

 

temperature.

temperature. The POWER

 

 

light will stop flashing

 

 

when machine is ready.

 

 

 

 

Water tank is empty.

Fill Tank.

 

 

 

 

Water tank not fully

Push water tank in fully

 

inserted & locked.

and close the latch.

 

 

 

FILL TANK displayed

Water tank is not fully

Push water tank in fully

on LCD, but water tank

inserted and locked

and close the latch.

is full

into position.

 

 

 

 

No Steam or Hot Water

Machine is not turned

Ensure the machine is

 

on.

plugged in, switched On

 

 

at the power outlet and the

 

 

POWER button is On.

 

 

 

No Hot Water

Water tank is empty.

Fill water tank.

 

 

 

No Steam

Steam Wand is blocked.

Use the pin on the cleaning

 

 

tool to clear the holes. If

 

 

the steam wand continues

 

 

to be blocked remove the

 

 

tip of the steam wand using

 

 

the spanner in the cleaning

 

 

tool and soak in hot water.

 

 

 

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Contents Dual Boiler On the purchase of your new Breville product CongratulationsImportant safeguards Specific Instructions for BES920 Dual Boiler Triple Heat System Features of Your Breville ProductAdditional features KnowDisplay Modes AccessoriesNot Shown LCD InterfaceBefore First USE OperatingFirst USE Shot Temp Power Save ModeStart UP General OperationShot Duration Shot VolumeSteam LCD Programming FunctionsSet Clock Extraction temperatureClean Cycle Auto StartAdvanced Menu Advanced espresso FunctionsDisable Clean ME! Alert a Empty De-scale SolutionTemperature Unit ˚C/˚F SEt Steam Temperature StEAAlerts AdvanceD FeaturesGrind Coffee Making Tips PreparationPRE-HEATING Selecting Filter BasketCoffee Making Tips & Preparation Cleaning the Steam Wand Care & CleaningCleaning Cycle Installing Water FiltersCare & Cleaning Begin De-scale Troubleshooting TroubleshootingEspresso just drips from Machine is ‘On’ butCeases to operate Steam pouring outEdge of the portafilter Start time E1, E2 or E3 errorNo crema Espresso runs out aroundEspresso Coffees to TRYCoffees to TRY Cappuccino

BES920 specifications

The Breville BES920 is an exceptional dual boiler espresso machine designed for the at-home coffee enthusiast. Combining professional-grade performance with user-friendly features, this machine allows users to achieve barista-level espresso, making it a popular choice among coffee aficionados.

One of the standout features of the BES920 is its dual boiler system. This technology allows for simultaneous extraction of espresso and frothing of milk, eliminating wait times usually experienced with single boiler machines. This means that users can create lattes and cappuccinos faster and more efficiently, without sacrificing quality.

The BES920 is equipped with precise temperature control, featuring digital temperature control (PID) technology. This ensures that the water temperature remains stable during the brewing process, which is crucial for extracting the best flavors from coffee. Being able to maintain an optimal temperature helps achieve a richer, more balanced espresso shot.

In addition to temperature control, the machine also boasts a pre-infusion function. This feature gently expands the coffee puck to prepare it for extraction, allowing for an even and uniform extraction of flavors. By applying low pressure at the beginning of the brewing process, the BES920 unlocks the rich essence of the coffee grounds, enhancing the overall taste profile.

Another notable aspect of the Breville BES920 is its vibrant LCD display, which provides clear feedback during the brewing process. Users can easily navigate the various settings, including brew temperature, shot volume, and pre-infusion time, allowing for customization tailored to personal taste preferences.

The BES920 also comes with high-quality materials and components. The stainless steel housing not only gives the machine a sleek, professional appearance but also ensures durability. Additionally, the machine features a professional-grade steam wand, allowing users to create microfoam milk for that café-quality finish on their beverages.

For ease of use, the BES920 includes an integrated grind size dial that helps in adjusting the grind settings according to the type of coffee being brewed. It also has a generous water reservoir, making it convenient for multiple coffee servings without constant refilling.

In summary, the Breville BES920 is a powerful and versatile espresso machine that stands out for its dual boiler setup, precise temperature control, pre-infusion feature, and user-friendly interface. It is designed to meet the demands of both experienced baristas and home-cooking enthusiasts, allowing anyone to savor exquisite coffee at home with professional flair. Whether whipping up a quick espresso shot or crafting a complex latte, the BES920 is ready to deliver exceptional results every time.