Bose 15, Acoustimass 16 manual Reference, Troubleshooting, Customer service

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Reference

Troubleshooting

If you have a problem with your Acoustimass® speaker system, turn off your sound source and try the following solutions. If you still have a problem, contact your Bose® dealer to arrange for service. To contact Bose directly, refer to the list of service offices and phone numbers enclosed in the shipping carton.

Problem

What to do

 

 

 

System does not function

Make sure the receiver and powered Acoustimass module are plugged into an operating

at all

 

AC wall outlet and that the receiver is turned on.

 

• Be sure to select a source at the receiver (video, CD, DVD, tuner).

 

 

 

No sound

Check the speaker connections.

 

• Make sure that the powered Acoustimass module is plugged in.

 

• For digital sound, be sure a coaxial or optical cable connects the digital output of the

 

 

DVD player with the digital input on your receiver.

 

• Be sure the audio source selected is correct. For example, select DVD audio on your

 

 

receiver and player for DVD sound.

 

Disconnect any headphones.

 

Increase the volume.

 

 

 

No sound from cube

Be sure the powered Acoustimass module is plugged in and the receiver is turned on.

speaker arrays

 

 

 

 

 

Sound is distorted

Make sure speaker wire is not damaged.

 

• Reduce the volume of external components connected to the receiver.

 

 

 

No bass

Be sure the speaker connections at the receiver/amplifier are correct (+ to + and – to –).

 

 

 

Not enough or too much

Move the powered Acoustimass module closer to a wall or corner to increase bass.

bass

 

Move it farther away from a wall or corner to decrease bass.

 

• Adjust the LFE Level or Room Compensation control.

 

 

 

No surround sound

Be sure your receiver is processing a signal from a Hi-Fi VCR, stereo TV, laserdisc, or

 

 

DVD player, or other surround-sound source.

 

• If you are using the Dolby Pro-Logic mode, check that surround-sound is turned on.

 

• If you are using digital programming, verify that the settings are correct at the receiver.

 

• Be sure the source material (DVD, laser disc, or broadcast programming) is Dolby Digital

 

 

encoded.

 

 

 

Customer service

For additional help in solving problems, contact Bose customer service. See the list of service offices and phone numbers enclosed in the shipping carton.

15

AM264924_00 _V.pdf • August 13, 2002

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Contents August 13 Bose Corporation For your records Safety InformationAdditional safety information Please read this owner’s guideContents Setting Up Before you beginUnpacking the carton Carton contents Front center cube speaker array Powered Acoustimass module Front left and right cube speaker arraysRear cube speaker arrays Connecting the speakers Setting Up Connecting the Acoustimass module to the receiver Front Speakers a Connecting the Acoustimass module to power Checking the connectionsUpgrading your Acoustimass 15 Series II speaker system Adjusting the bass/room compensation level Using your systemSetting your digital surround sound receiver Adjusting the LFE levelSetting your analog surround sound receiver Be sure to get the digital audio signalTroubleshooting Customer serviceReference Technical information Cleaning the speakersAccessories Warranty period
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15, Acoustimass 16 specifications

The Bose Acoustimass 16 and 15 speaker systems stand as exemplary audio solutions designed to elevate the home theater experience. Renowned for their impressive sound craftsmanship, these systems utilize advanced technologies to provide immersive audio that captivates listeners.

One of the standout features of both models is the proprietary Acoustimass technology. This innovative design enhances low-frequency performance while minimizing distortion, delivering deep bass sounds that resonate throughout the room. The Acoustimass module works in tandem with surround speakers to create a rich, full-range audio experience that fills the environment with dynamic soundscapes.

The Acoustimass 16 system is composed of five satellite speakers along with the Acoustimass module. The satellite speakers are compact and can be easily mounted or placed on shelves, making them versatile for various room configurations. These speakers utilize advanced drivers to ensure clarity and detail, allowing users to hear every whisper of dialogue and the subtlest nuances in a film's soundtrack.

On the other hand, the Acoustimass 15 features a similar configuration but comes with four satellite speakers, making it ideal for smaller spaces without compromising sound quality. The modular design of both systems allows for easy integration with existing audio equipment, ensuring that users can upgrade their home entertainment setup without hassle.

Another notable characteristic of these systems is the Direct/Reflecting speaker technology employed in the satellite speakers. This engineering approach helps to replicate the natural ambiance of live performances by reflecting sound off walls and dispersing it throughout the room. This creates an enveloping audio environment, ensuring that every seat in the room feels like the sweet spot.

Additionally, both the Acoustimass 16 and 15 systems are compatible with most home theater receivers and amplification systems, making them a flexible choice for any audiophile. The sleek design of the speakers allows them to blend seamlessly into any decor, while the durable construction guarantees long-lasting performance.

In conclusion, the Bose Acoustimass 16 and 15 speaker systems deliver exceptional audio quality, with features that cater to both casual listeners and dedicated home theater enthusiasts. With their innovative technologies, meticulous design, and impressive performance, these systems are a worthy investment for anyone seeking to enhance their audio experience.