Troubleshooting

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

■Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Microwave oven will not operate

■Is the magnetron working properly?

Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does not heat, try the steps in the bullets below. If microwave oven still does not operate, call for service. See “Assistance or Service” section.

■Is the door completely closed? Firmly close door.

■Is a packaging spacer (on some models) attached to the inside of the door?

Remove packaging spacer, then firmly close door.

■Is the electronic microwave oven control set correctly? See “Microwave Oven Control” section.

■Is the Control Lock set? See “Control Lock” section.

■Does “door” appear in the display?

Open and close the microwave oven door, and then touch START. See “Start” section.

Turntable alternates rotation directions

■This is normal and depends on motor rotation at beginning of cycle.

Display shows messages

■Is the display showing “0:00”?

There has been a power failure or the Clock time has been turned off. See “Display” section to clear display. See “Clock” section to reset or turn on Clock.

Display shows time countdown, but the microwave oven is not operating

■Is the Timer in use? See “Timer” section.

Cooking times seem too long

■Is the cooking power set properly? See “Microwave Cooking Power” section.

■Are large amounts of food being heated?

Larger amounts of food need longer cooking times.

■Is the incoming voltage less than that specified in “Electrical Requirements?”

Have a qualified electrician check the electrical system in the home.

Microwave oven makes humming noise

■This is normal and occurs when the power supply in the magnetron cycles on.

Microwave oven door looks wavy

■This is normal and will not affect performance.

Turntable will not operate

■Is the turntable properly in place?

Make sure turntable is correct side up and is sitting securely on the turntable support. See “Turntable” section.

■Is the turntable support operating properly?

Remove turntable. Remove and clean turntable hub, support and rollers. Replace hub, support and turntable. Place 1 cup (250 mL) of water on the turntable, then restart microwave oven. If it still is not working, call for service. See “Assistance or Service” section. Do not operate the microwave oven without turntable and turntable support working properly.

Interference with radio, TV, cordless phone, etc.

■Is the microwave oven plugged into the same outlet? Try a different outlet for the electronic device.

■Is the radio or TV receiver near the microwave oven? Move the receiver away from the microwave oven, or adjust the radio or TV antenna.

■Are the microwave oven door and sealing surfaces clean? Make sure these areas are clean.

■Is the cordless phone frequency 2.4 GHz?

Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise while the microwave oven is on. Use a corded phone or a different frequency cordless phone, or avoid using these items during microwave oven operation.

KCMS2255 specifications

The KitchenAid KCMS2255 is a versatile and efficient over-the-range microwave that perfectly balances performance and style, making it an excellent addition to any modern kitchen. With its sleek design and powerful features, this microwave is engineered to meet the demands of busy home cooks while enhancing the aesthetic appeal of the kitchen space.

One of the standout features of the KCMS2255 is its generous 2.2 cubic feet capacity, allowing users to accommodate large dishes with ease. The microwave is equipped with a powerful 1,000-watt cooking power, ensuring that food is heated evenly and quickly. The sensor reheating and cooking technology take the guesswork out of microwave cooking, automatically adjusting cooking times based on the moisture content of the food for optimal results.

The KCMS2255 also features a unique, easy-to-clean, stainless steel interior that not only looks great but also resists staining and odors, ensuring a hygienic cooking environment. The microwave includes a powerful ventilation system, with a two-speed fan that effectively eliminates smoke, steam, and odors from the kitchen. This helps maintain a fresh and clean atmosphere while you cook.

Another innovative aspect of this model is its easy-to-use controls, featuring a bright, backlit keypad that allows for straightforward operation, even in low light. Pre-programmed settings make it simple to prepare a variety of meals and snacks, including popcorn, pizza, and baked potatoes, with the touch of a button.

Noise reduction technology incorporated in the design of the KCMS2255 ensures that it operates quietly, enhancing the cooking experience without disruptive sounds. The microwave’s modern design integrates seamlessly into cabinetry, and its hidden vent feature provides a streamlined appearance without sacrificing performance.

In conclusion, the KitchenAid KCMS2255 over-the-range microwave is a perfect combination of style, functionality, and advanced technology. With its spacious capacity, powerful cooking capabilities, easy-to-clean interior, and efficient ventilation, this appliance is built to make cooking seamless and enjoyable, while also elevating the design of your kitchen. Whether you are reheating leftovers or preparing a complete meal, the KCMS2255 stands out as a reliable and stylish kitchen companion.