Troubleshooting

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

Display shows messages

■Is the power supply cord unplugged? Plug into a grounded outlet.

■Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit.

Cooktop will not operate

■Is the control knob set correctly? Push in knob before turning to a setting.

■Is the simmer switch ON? Turn the simmer switch OFF for normal operation.

Excessive heat around cookware on cooktop

■Is the cookware the proper size? Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.25 cm) outside the cooking area.

Hot surface indicator light stays on

■Does the hot surface indicator light stay on after control knob(s) have been turned off? See “Cooktop Controls” section.

Cooktop cooking results not what expected

■Is the proper cookware being used? See “Cookware” section.

■Is the control knob set to the proper heat level? See “Cooktop Controls” section.

■Is the appliance level? Level the appliance. See the Installation Instructions.

Oven will not operate

■Is the electronic oven control set correctly? See “Electronic Oven Control” section.

■Has a delay start been set? See “Timed Cooking” section.

■On some models, is the Control Lock set? See “Control Lock” section.

■On some models, is the Sabbath Mode set? See “Sabbath Mode” section.

Oven temperature too high or too low

■Does the oven temperature calibration need adjustment? See “Oven Temperature Calibration” in “Options - Style 1” or “Options - Styles 2 and 3” section, depending on your model.

■Is the display showing “SET CLOCK”? There has been a power failure. Clear the display. See “Oven Displays” section. On some models, reset the clock, if needed. See “Clock/ Timer Display” section.

■Is the display showing a letter followed by a number? Press OFF to clear the display. If it reappears, call for service. See “Assistance or Service” section.

Self-Cleaning cycle will not operate

■Is the oven door open? Close the oven door all the way.

■Has the function been entered? See “Self-Cleaning Cycle” section.

■On some models, has a delay start Self-Clean cycle been set? See “Self-Cleaning Cycle” section.

■Has a delay start been set? See “Timed Cooking” section.

Oven cooking results not what expected

■Is the appliance level? Level the appliance. See the Installation Instructions.

■Is the proper temperature set? Double-check the recipe in a reliable cookbook.

■Is the proper oven temperature calibration set? See “Oven Temperature Calibration” in “Options - Style 1” or “Options - Styles 2 and 3” section, depending on your model.

■Was the oven preheated? See “Bake,” “Broil,” “EASY CONVECT™ Conversion,” “Convection Bake,” “Convection Roast,” “Convection Broil” or “Auto Convection Baking” section.

■Is the proper bakeware being used? See “Bakeware” section.

■Are the racks positioned properly? See “Positioning Racks and Bakeware” section.

■Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.

■Is the batter evenly distributed in the pan? Check to make sure batter is level in the pan.

■Is the proper length of time being used? Adjust cooking time.

■Has the oven door been opened while cooking? Oven peeking releases oven heat and can result in longer cooking times.

■Are baked items too brown on the bottom? Move rack to higher position in the oven.

■Are pie crust edges browning early? Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.