Requesting Assistance or Service

Before calling for assistance or service, please check the “Troubleshooting Guide” section. It may save you the cost of a service call. If you still need help, follow these instructions.

If you need assistance or service:

Call the KitchenAid Consumer Assistance Center toll free: 1-800-422-1230. Our consultants are available to assist you.

When calling:

Please know the purchase date, and the complete model and serial number of your appliance (see the “A Note to You” section). This information will help us to better respond to your request.

Our consultants provide assistance with:

•Features and specifications on our full line of appliances.

•Installation information.

•Use and maintenance procedures.

•Accessory and repair parts sales.

•Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

•Referrals to local dealers, service companies, and repair parts distributors.

KitchenAid service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the authorized KitchenAid service company in your area, you can also look in your telephone directory Yellow Pages.

If you need replacement parts

If you need to order replacement parts, we recommend that you only use factory authorized parts. These parts will fit right and work right, because they are made with the same precision used to build

every new KITCHENAID® appliance. To locate factory authorized replacement parts in your area, call our Consumer Assistance Center telephone number or your nearest authorized service center.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

Please include a daytime phone number in your correspondence.

KitchenAid Brand Home Appliances Consumer Assistance Center

c/o Correspondence Dept.

2000 North M-63

Benton Harbor, MI 49022-2692

KECC027, KGCT025, KECG020, KKECT025, KSVD060B specifications

KitchenAid is known for its commitment to quality and innovation in kitchen appliances, and the KGCT025, KECC027, KSVD060B, KKECT025, and KECG020 models exemplify this reputation. Each model features unique specifications tailored to enhance culinary experiences in home kitchens.

The KitchenAid KGCT025 is an impressive countertop oven that showcases versatile cooking capabilities. It offers multiple cooking functions, including baking, broiling, and toasting. The convection feature ensures even heating, which results in perfectly cooked meals every time. Its compact design makes it ideal for any kitchen space, providing convenience without sacrificing performance. Moreover, the intuitive control panel simplifies adjustments, allowing users to customize their cooking with ease.

The KECC027 is a powerful electric cooktop that reflects KitchenAid's dedication to precision. With its sleek, modern design, it integrates seamlessly into contemporary kitchens. This model features a smooth ceramic glass surface that not only looks appealing but is also easy to clean. The powerful induction technology means quicker heating and a more energy-efficient cooking experience. Additionally, the cooktop options include a variety of sizes for numerous cooking pots and pans, making it a versatile choice for any type of cooking.

The KSVD060B is a professional-grade stand mixer that stands out for its robust construction and multiple attachments. This mixer is not just for baking; it can also tackle a variety of tasks from kneading dough to whisking eggs, making it incredibly versatile. The powerful motor and all-metal construction ensure durability, while the multiple speed settings provide precise control for any mixing task.

With the KKECT025 model, KitchenAid continues to lead in innovation with a premium espresso machine. This model is equipped with advanced brewing technology that allows coffee lovers to enjoy barista-quality beverages at home. The programmable settings enable users to customize brew strength and temperature, ensuring a perfect cup every time. Its elegant design and stainless-steel finish add a touch of sophistication to any kitchen counter.

Finally, the KECG020 is a compact yet powerful food grinder that makes meal prep effortless. This model easily handles a variety of ingredients, from meats to vegetables. Its easy-to-assemble design and included attachments for different kinds of food processing streamline kitchen work, ensuring preparation is fast and efficient.

Overall, these KitchenAid models combine advanced technology with user-friendly features, making them perfect for both novice cooks and culinary enthusiasts alike. Their reliability and innovative designs reflect KitchenAid's commitment to enhancing the cooking experience.