Bose VCS-30, VCS-10 manual Troubleshooting, Customer service

Page 14

Reference

Troubleshooting

Problem

What to do

 

 

No sound

• Check the volume control.

 

• Make sure the receiver (or amplifier) is plugged in and

 

turned on.

 

• Check all connections (see page 10).

 

• Make sure the receiver is not on Mute.

 

• Make sure headphones are not connected to the receiver.

 

 

Center or surround

• Make sure your receiver has amplified center and surround

speaker does not

channels.

work

• Be sure your receiver is set properly (see page 12 and

 

page 13).

 

• Check the audio source material to be sure it is encoded

 

for surround sound.

 

• Check the speaker connections. (see page 10).

 

• If your surround sound receiver is Pro-Logic, be sure an

 

RCA stereo cable connects the receiver to a stereo sound

 

source (TV, VCR, laserdisc, or DSS player).

 

• If the receiver is connected directly to a stereo television,

 

make sure that all other program sources (VCR, laserdisc,

 

or DSS player) are connected to the TV using RCA stereo

 

cable as well.

 

• If your surround sound receiver is Dolby Digital, be sure

 

the sound source (DSS, laserdisc, or DVD player) is con-

 

nected directly to your receiver as described in your

 

receiver owner’s guide.

 

 

Center speaker

• Reduce the volume until that speaker returns to normal

intermittently shuts

play. Automatic electronic protection circuitry may have

down

engaged to prevent an overload.

 

• Check the power rating of your receiver (see “Compatibil-

 

ity” on page 15).

 

• Make sure your receiver is set for NORMAL surround

 

sound mode.

Sound is distorted • Check the speaker cord for damage.

•Reduce the output level from your TV or other components connected to the receiver.

Customer service

To arrange for service, contact your authorized Bose® dealer, or contact Bose directly.

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Contents Bose Home Theater Speakers Declaration of Conformity Where to find … For your recordsBefore you begin Unpack the cartonVCS-10speaker carton contents Place the center speaker Alternate choices for placing the center speakerPosition your surround speakers Connect the speakers Choosing speaker cordMake the connections Check the connections Completed con- nectionsMounting your speakers on a wall How to set your Pro-Logic receiver For realistic home theater soundHow to set your Dolby Digital receiver If the sound is interruptedTroubleshooting Customer serviceTechnical information Cleaning speakersWarranty period Reference
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VCS-30, VCS-10 specifications

The Bose VCS-10 and VCS-30 are premium ceiling-mounted loudspeakers designed for commercial environments, delivering exemplary audio performance and sophisticated technology suited for applications ranging from corporate meeting rooms to retail spaces. These models are known for their high-quality sound reproduction, versatility, and ease of installation.

The VCS-10 is a two-way loudspeaker featuring Bose's patented Articulated Array technology. This technology enables the VCS-10 to deliver an even distribution of sound across a wide listening area, minimizing dead zones and ensuring that every listener enjoys a clear and consistent audio experience. The speaker incorporates a high-performance woofer and tweeter, allowing for rich bass and crisp highs that enhance voice clarity and ambient music.

The VCS-30, on the other hand, is an enhanced version offering a more robust sound performance. It features a larger woofer for deeper bass response and an increased power handling capability. This makes the VCS-30 ideal for larger spaces where a more powerful audio presence is required. Both models are engineered to provide a wide frequency response, making them suitable for a variety of audio content, from spoken word to complex musical compositions.

One of the standout characteristics of both the VCS-10 and VCS-30 is their sleek, low-profile design. The compact, unobtrusive appearance allows them to blend seamlessly into any architectural setting, making them ideal for professional environments where aesthetics are crucial. Their installation is facilitated by a dedicated mounting system that simplifies the process while ensuring secure placement.

In terms of connectivity and compatibility, both models support standard audio distribution systems, making them easy to integrate into existing setups. They are designed to work seamlessly with Bose’s Commercial Signal Processing products, enhancing their capabilities while providing intuitive control for sound management.

Durability is another significant feature, as both speakers are constructed with high-quality materials designed to withstand the rigors of commercial environments. Their weather-resistant design also makes them suitable for outdoor applications, ensuring long-lasting performance.

Overall, the Bose VCS-10 and VCS-30 loudspeakers embody a perfect blend of technological innovation and practical design aimed at delivering a superior audio experience. These models are well-suited for businesses seeking to enhance their acoustic environment, ensuring that audio delivery is nothing short of exceptional.
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