Assistance
Guarantee
12 months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown repairs for twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective because of either workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost to you.
This guarantee is subject to the following conditions:
-The appliance has been installed and operated correctly and in accordance with our operating and maintenance instructions.
-The appliance is used only on the electricity or gas supply printed on the rating plate.
-The appliance has been used for normal domestic purposes only.
-The appliance has not been altered, serviced, maintained, dismantled, or otherwise interfered with by any person not authorised by us.
-Any repair work must be undertaken by us or our appointed agent.
-Any parts removed during repair work or any appliance that is replaced become our property.
-The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
-Damage resulting from transportation, improper use, neglect or interference or as a result of improper installation.
-Replacement of any consumable item or accessory. These included but not limited to: plugs, cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
-Replacement of any removable parts made of glass or plastic.
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL OR
5 Year Parts Guarantee
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you registering your appliance with us and the parts being fitted by one of our authorised engineers. There will be a charge for our engineer’s time. To activate the extra parts warranty on your appliance, simply call our registration line on 0870 6092094
(Republic of Ireland 01 230 0800).
Extended Guarantees
We offer a selection of protection plans that enable you to fully cover yourself against the expense of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on 08709 088 088
(Republic of Ireland 01 230 0233).
Contact Information
Hotpoint Service
We are the largest service team in the UK and Ireland offering you access to 400 skilled telephone advisors and 1000 fully qualified engineers on call to ensure you receive fast, reliable, local service.
UK: 08709 066 066
Republic of Ireland: 0818 313 413
www.hotpointservice.co.uk
Please note: Our advisors will require the following information:
Model number: _____________________________________
Serial number: _____________________________________
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and hygienically clean your appliance to keepitlookinggoodandfunctioningefficientlythroughoutitslife.
UK: 08709 066 066
Republic of Ireland: 0818 313 413
www.hotpointservice.co.uk
Appliance Registration
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts guarantee you must register your appliance with us.
UK: 0870 6092094
Republic of Ireland: 01 230 0800
www.hotpointservice.co.uk
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate, Dublin 17
Recycling and Disposal Information
As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right to use quality, recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove the door, plug, and cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged into mains socket, and the door cannot be locked shut.
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you experience any technical difficulties within the first 90 days of ownership. Simply call our Hotypoint Service Hotline on 08709 066 066 (Republic of Ireland 0818 313 413) for telephone assistance, or, where necessary, to arrange for an engineer to call.
After Sales Service
No one is better placed to care for your Hotpoint appliance during the course of its working life than us – the manufacturer.
- model
- serial
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PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24
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