Assistance
Guarantee
12 months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown repairs for twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective because of either workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost to you.
This guarantee is subject to the following conditions:
-The appliance has been installed and operated correctly and in accordance with our operating and maintenance instructions.
-The appliance is used only on the electricity or gas supply printed on the rating plate.
-The appliance has been used for normal domestic purposes only.
-The appliance has not been altered, serviced, maintained, dismantled, or otherwise interfered with by any person not authorised by us.
-Any repair work must be undertaken by us or our appointed agent.
-Any parts removed during repair work or any appliance that is replaced become our property.
-The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
-Damage resulting from transportation, improper use, neglect or interference or as a result of improper installation.
-Replacement of any consumable item or accessory. These included but not limited to: plugs, cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
-Replacement of any removable parts made of glass or plastic.
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL OR NON-DOMESTIC PREMISES.
5 Year Parts Guarantee
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you registering your appliance with us and the parts being fitted by one of our authorised engineers. There will be a charge for our engineer’s time. To activate the extra parts warranty on your appliance, simply call our registration line on 08448 242424 (Republic of
Ireland 01 230 0233).
Extended Guarantees
We offer a selection of protection plans that enable you to fully cover yourself against the expense of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on
08448 226 226 (Republic of Ireland 01 230 0233).
Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you experience any technical difficulties within the first 90 days of ownership. Simply call our Hotypoint Service Hotline on 08448 224 224 (Republic of Ireland 0818 313 413) for telephone assistance, or, where necessary, to arrange for an engineer to call.
After Sales Service
We pride ourselves on ensuring that you and your Hotpoint appliance receive the very highest level of service. No one understands Hotpoint appliances like we do, so for service from the people that know your appliance best, simply call 08448 224 224. Our operators are on hand to answer your call every day including weekends and bank holidays.
Our team of 1000 technicians are the largest white goods service organisation in the UK and Ireland available to provide fast, reliable and local service. They have all undergone extensive training at our Training Centre of Excellence and are equipped with the latest diagnostic tools to deliver expert servicing of your Hotpoint appliance.
UK: 08448 224 224
Republic of Ireland: 0818 313 413
or visit
www.hotpointservice.co.uk
Model number: ______________________________________
Serial number: _ _____________________________________
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08448 225 225
Republic of Ireland: 0818 313 413
or visit
www.hotpointservice.co.uk
Appliance Registration
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts guarantee you must register your appliance.
By registering your appliance with us not only do you do you activate the guarantee all your information will be logged onto our repair system. In the unfortunate event that you need assistance we will have your appliance details to hand when you call us.
UK: 08448 24 24 24
Republic of Ireland: 01 230 0800
or visit
www.hotpointservice.co.uk
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB Indesit Ireland Ltd. The Crescent Building, Northwood Park, Santry, Dublin 9.
Recycling and Disposal Information
As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right to use quality, recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove the door, plug, and cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged into mains socket, and the door cannot be locked shut.
