Hotpoint FZM31, FZA31 manual After Sales Service, Repair Service and Information Help Desk

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After Sales Service

“No company is better positioned to offer an after sales service on a

Hotpoint appliance than us - the manufacturer”

As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive parts and labour guarantee for the first 12 months. In addition to this you also have the advantage of free replacement parts for the first 5 years when fitted by a Hotpoint engineer. When the 12 months parts and labour guarantee expires we offer the following after sales service options:

Repair Service and Information Help Desk

UK: 08709 066 066

www.hotpointservice.co.uk

Republic of Ireland: 1850 302 200

Note: Our operators will require the Model number and the Serial number of your appliance

(see USEFUL ADVICE SECTION for rating plate position).

Available 364 days a year with a fast, effective and value for money service. We have the largest

white goods repair service in the UK with over 1100 of our own fully trained engineers. All repairs include a parts and labour guarantee for 12 months from the date of the repair.

If you require any information or have any questions about your appliance, our operators are on

hand with help and advice.

All this ensures that you will receive the best available after sales service possible.

Extended Warranties

UK: 08709 088 088

www.hotpointservice.co.uk

Republic of Ireland: 1850 502 200

Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two

service cover plans to give you total peace of mind.

Repair Protection Plan - FREE service repairs for a single Hotpoint appliance during the period of cover.

Kitchen Cover

- FREE service repairs for all your Hotpoint appliances less than 8

 

years old.

Genuine Parts and Accessories

UK: 08709 077 077

www.hotpointservice.co.uk

Republic of Ireland: (01) 842 6836

A wide range of genuine parts and accessories are available from our hotline or through

our web site.

Genuine parts and accessories, extended warranties and service repairs are all

available on our web-site at: www.hotpointservice.co.uk

GUARANTEE

SERVICE &

 

 

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Contents Getting Started When using your freezer For Your SafetyFor your safety, read the following advice When installing your freezerLocation & Air Circulation InstallationMinimum space required to open door Fitting a Freezer under a Work Top LevellingChanging the Mains Lead Changing the PlugControls Controlling the Temperature of the Freezer CompartmentRed High Temperature Warning Light Indicator Lights Green Mains LightAmber Fast Freeze Light Fast Freeze Button Freezing Fresh Food Pre-Freeze chart when selecting Fast FreezeFast Freeze Useful AdviceMaking the best use of your Freezer How Frost Free worksStoring Food in a Freezer Ice Tray Advice on Using Freezer DrawersDoor Seal CleaningCleaning Interior ExteriorDoor Reversal Troubleshooting Operating Sounds of a Freezer Page Recycling & Disposal Information Hotpoint guaranteeRepair Service and Information Help Desk After Sales ServiceKey Contacts After Sales ServiceRepair Service and Information Help Desk Genuine Parts and Accessories

FZM31, FZA31 specifications

The Hotpoint FZA31 and FZM31 are popular models from the well-known appliance manufacturer, Hotpoint, renowned for producing high-quality kitchen and home appliances. These freezers are designed to meet the needs of modern households, providing ample storage capacity and advanced features to keep food fresh for longer.

Starting with the design, both models boast a sleek and modern aesthetic that fits seamlessly into any kitchen or utility space. The white finish is classic and easy to maintain, making these freezers not just functional but also visually appealing. The FZA31 is a standalone upright freezer, offering a generous capacity with adjustable shelves that allow for versatile storage options. The FZM31, on the other hand, is a chest freezer, designed for maximum storage efficiency, particularly for larger items and bulk purchases.

One of the main features of both the FZA31 and FZM31 is their energy efficiency. Rated with low energy consumption, these models help reduce electricity bills while being environmentally friendly. The energy rating indicates that users can enjoy the extensive freezing capability without a significant impact on their energy costs.

Both models employ advanced freezing technologies, such as fast freeze functions that rapidly lower the temperature when new items are added. This function is crucial for preserving the quality of food by quickly locking in freshness and nutrients. The FZA31 and FZM31 also feature a temperature control mechanism, allowing users to adjust the internal temperature to their preferences, ensuring optimal conditions for a variety of food items.

Another characteristic worth noting is their defrosting capability. The FZA31 features a manual defrost system, which prevents frost build-up and ensures efficient operation. Although the FZM31 has a similar defrost feature, it also comes equipped with a drainage system that simplifies the process, making maintenance hassle-free.

Safety and convenience play important roles in the design of both models. The FZA31 comes with a door alarm that alerts users when the door has been left ajar, preventing energy loss and food spoilage. Additionally, both models include a wire basket for easy access to frequently used items, enhancing organization within the freezer.

In summary, the Hotpoint FZA31 and FZM31 are excellent choices for anyone looking to enhance their food storage capabilities. With their energy efficiency, advanced freezing features, and user-friendly designs, these models are set to contribute significantly to any household.