CARE AND MAINTENANCE
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| English |
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CARE AND MAINTENANCE |
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Problem |
| What to do |
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I’m hearing clicks, pops, |
| • This may be caused by connecting the speaker system to your computer through a USB | ||||||
and abnormal sounds on |
| hub. Disconnect the Companion® 5 system USB cable from the hub and plug it into a | ||||||
my computer. |
| USB jack on your computer. |
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Sound from speakers is |
| • Increase the volume on your computer or other sound source. |
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not loud enough. |
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System sounds “tinny,” |
| • Make sure right (R) and left (L) speakers are on the correct sides of your computer moni- | ||||||
too much treble. |
| tor. Check the L and R markings on the speaker cord behind each speaker. |
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| • Make sure Bass Compensation control on the Acoustimass® module is not turned fully | ||||||
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| counterclockwise. |
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One satellite speaker |
| • Check all connections between the satellite speakers, control pod, sound source and the | ||||||
does not play or sounds |
| Acoustimass module. Make sure all plugs are fully inserted into the jacks on the module. | ||||||
distorted. |
| • Make sure the speaker cord plug on the speaker in question is fully inserted into its jack | ||||||
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| on the Acoustimass module. |
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| • To determine if the problem is in the sound source or the Acoustimass module, connect a | ||||||
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| different sound source to the control pod. If the Companion 5 speaker system operates | ||||||
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| properly, the problem is in the original sound source. If the problem remains, then the | ||||||
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| problem is in the Acoustimass module. |
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| • Check balance levels on your sound source. |
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Customer service |
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| For additional help in solving problems, contact Bose® Customer Service. Refer to the | ||||||
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| address sheet included with the system. |
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Product specifications |
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| Power rating | USA/Canada | 120VAC~ 50/60 Hz 300W |
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| International |
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| Japan | 100VAC~ 50/60 Hz 300W |
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| Dimensions | Satellite speaker | 8.85"H x 5.79"W x 3.83"D |
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| (22.5 cm x 14.7 cm x 9.7 cm) |
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| Acoustimass module | 8.58"H x 6.82"W x 16.74"D |
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| (21.8 cm x 17.3 cm x 42.5 cm) |
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| Control pod | 2.46"DIA x 1.12"H |
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| (6.3 cm x 2.9 cm) |
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| Weight | Satellite speaker | 1.9 lb (0.85 kg) |
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| Acoustimass module | 18.3 lb (8.3 kg) |
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| Control pod | 0.46 lb (0.21 kg) |
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| Finish | Acoustimass module |
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| Satellite speakers | Painted polymer finish |
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Computer system recommendation
•1 GHz, minimum, Pentium processor or equivalent
•256 MB RAM, minimum
•USB 2.0
•Microsoft Windows® XP or later, or Mac OS® X 10.4.6 or later
•A compatible 5.1 surroundsound decoder residing on your computer
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