Troubleshooting
Whenever the appliance fails to work, check for a solution from the following list before calling for Assistance
(see Assistance). |
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| Problem: | Possible causes / Solutions: |
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| The dishwasher does not start or | • Switch off the appliance by pressing the ON/OFF button, switch it back on after |
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| cannot be controlled | approximately one minute and reset the program. |
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| • The appliance has not been plugged in properly. |
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| • The dishwasher door has not been shut properly. |
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| The door won’t close | • The lock was released. Strongly push the door until a “clacking” noise is heard. |
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| No water drains out from the | • The dishwasher cycle has not yet finished. |
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| dishwasher. | • The water inlet hose is bent (see Installation). |
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| • The drain duct is blocked. |
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| • The filter is clogged up with food residues. |
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| The dishwasher makes excessive | • The dishes are rattling against each other or against the sprayer arms. |
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| noise. | • An excessive amount of foam has been produced: the detergent has not been |
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| measured out correctly or it is not suitable for use in dishwashers (see |
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| and use). |
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| The dishes and glasses are | • The level of the refined salt is low or the dosage setting is not suited to the |
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| covered in a white film or | hardness of the water (see Rinse aid and salt). |
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| limescale deposits. | • The lid on the salt dispenser is not closed properly. |
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| • The rinse aid has been used up or the dosage is too low. |
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| The dishes and glasses are | • The rinse aid dosage is too high. |
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| streaked or have a bluish tinge. |
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| The crockery has not been dried | • A wash cycle without a drying program has been selected. |
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| properly. | • The rinse aid has been used up or the dosage is too low (see Rinse aid and |
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| salt). |
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| • The rinse aid dispenser setting is not suitable. |
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| • The crockery is made from |
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| The dishes are not clean. | • The racks are overloaded (see Loading the racks). |
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| • The crockery has not been arranged well. |
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| • The sprayer arms cannot move freely. |
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| • The wash cycle is too gentle (see Wash cycles). |
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| • An excessive amount of foam has been produced: the detergent has not been |
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| measured out correctly or it is not suitable for use in dishwashers (see |
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| and use). |
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| • The lid on the rinse aid compartment has not been shut correctly. |
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| • The filter is dirty or blocked (see Care and maintenance). |
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| • The refined salt level is low (see Rinse aid and salt). |
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| The dishwasher does not take any | • There is no water in the mains supply. |
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| water in - Tap | • The water inlet hose is bent (see Installation). |
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| (several short beeps* are emitted) | • Turn on the tap and the appliance will start after a few minutes. |
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| (the 2 (Normal) and 3 (Soak) WASH | • The appliance lock has been activated because no action was taken when the |
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| CYCLES indicator lights flash). | beeps* sounded. |
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| Switch off the appliance using the ON/OFF button, turn on the tap and switch |
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| the appliance back on after 20 seconds by pressing the same button. Re- |
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| program the appliance and restart the wash cycle. |
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| Water inlet hose alarm / Water inlet | • Switch off the appliance by pressing the ON/OFF button. Shut off the water tap |
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| filter blocked | to eliminate the risk of flooding and remove the plug from the electrical socket. |
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| (the 1 (Intensive), the 2 (Normal) and | Make sure the water inlet filter has not become blocked by impurities (see “Care |
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| the 3 (Soak) WASH CYCLES | and maintenance” chapter). |
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| indicator lights flash). |
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*Only available in selected models.
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