Troubleshooting
Whenever the appliance fails to work, check for a solution from the following list before calling for Assistance (see Assistance).
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Problem: | Possible causes / Solutions: |
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The dishwasher does not start or | • Switch off the appliance by pressing the ON/OFF button, switch it back on after |
cannot be controlled | approximately one minute and reset the program. |
| • The appliance has not been plugged in properly. |
| • The dishwasher door has not been shut properly. |
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The door won’t close | • The lock was released. Strongly push the door until a “clacking” noise is heard. |
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No water drains out from the | • The dishwasher cycle has not yet finished. |
dishwasher. | • The water inlet hose is bent (see Installation). |
| • The drain duct is blocked. |
| • The filter is clogged up with food residues. |
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The dishwasher makes excessive | • The dishes are rattling against each other or against the sprayer arms. |
noise. | • An excessive amount of foam has been produced: the detergent has not been |
| measured out correctly or it is not suitable for use in dishwashers (see |
| and use). |
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The dishes and glasses are | • The level of the refined salt is low or the dosage setting is not suited to the |
covered in a white film or | hardness of the water (see Rinse aid and salt). |
limescale deposits. | • The lid on the salt dispenser is not closed properly. |
| • The rinse aid has been used up or the dosage is too low. |
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The dishes and glasses are | • The rinse aid dosage is too high. |
streaked or have a bluish tinge. |
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The crockery has not been dried | • A wash cycle without a drying program has been selected. |
properly. | • The rinse aid has been used up or the dosage is too low (see Rinse aid and |
| salt). |
| • The rinse aid dispenser setting is not suitable. |
| • The crockery is made from |
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The dishes are not clean. | • The racks are overloaded (see Loading the racks). |
| • The crockery has not been arranged well. |
| • The sprayer arms cannot move freely. |
| • The wash cycle is too gentle (see Wash cycles). |
| • An excessive amount of foam has been produced: the detergent has not been |
| measured out correctly or it is not suitable for use in dishwashers (see |
| and use). |
| • The lid on the rinse aid compartment has not been shut correctly. |
| • The filter is dirty or blocked (see Care and maintenance). |
| • The refined salt level is low (see Rinse aid and salt). |
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The dishwasher does not take any | • There is no water in the mains supply. |
water in - Tap | • The water inlet hose is bent (see Installation). |
(the ON/OFF indicator light flashes and | • Turn on the tap and the appliance will start after a few minutes. |
the following message appears on the | • The appliance lock has been activated because no action was taken when the |
display: No water. Open tap. After a | beeps sounded. |
few seconds, A:6 will appear). | Switch off the appliance using the ON/OFF button, turn on the tap and switch |
| the appliance back on after 20 seconds by pressing the same button. Re- |
| program the appliance and restart the wash cycle. |
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Water inlet hose alarm / Water inlet | • Switch off the appliance by pressing the ON/OFF button. Shut off the water tap |
filter blocked | to eliminate the risk of flooding and remove the plug from the electrical socket. |
(the ON/OFF indicator light flashes and | Make sure the water inlet filter has not become blocked by impurities (see “Care |
the display shows A:7). | and maintenance” chapter). |
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*Only available in selected models.
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