
Troubleshooting
Whenever the appliance fails to work, check for a solution from the following list before calling for Assistance
(see Assistance). | 
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  | Problem: | Possible causes / Solutions: | 
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  | The dishwasher does not start or  | • Switch off the appliance by pressing the ON/OFF button, switch it back on after  | 
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  | cannot be controlled | approximately one minute and reset the program.  | 
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  | • The appliance has not been plugged in properly.  | 
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  | • The dishwasher door has not been shut properly.  | 
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  | The door won’t close  | • The lock was released. Strongly push the door until a “clacking” noise is heard.  | 
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  | No water drains out from the  | • The dishwasher cycle has not yet finished.  | 
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  | dishwasher. | • The water inlet hose is bent (see Installation).  | 
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  | • The drain duct is blocked.  | 
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  | • The filter is clogged up with food residues.  | 
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  | The dishwasher makes excessive  | • The dishes are rattling against each other or against the sprayer arms.  | 
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  | noise. | • An excessive amount of foam has been produced: the detergent has not been  | 
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  | measured out correctly or it is not suitable for use in dishwashers (see   | 
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  | and use).  | 
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  | The dishes and glasses are  | • The level of the refined salt is low or the dosage setting is not suited to the  | 
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  | covered in a white film or  | hardness of the water (see Rinse aid and salt).  | 
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  | limescale deposits. | • The lid on the salt dispenser is not closed properly.  | 
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  | • The rinse aid has been used up or the dosage is too low.  | 
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  | The dishes and glasses are  | • The rinse aid dosage is too high.  | 
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  | streaked or have a bluish tinge.  | 
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  | The crockery has not been dried  | • A wash cycle without a drying program has been selected.  | 
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  | properly. | • The rinse aid has been used up or the dosage is too low (see Rinse aid and  | 
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  | salt).  | 
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  | • The rinse aid dispenser setting is not suitable.  | 
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  | • The crockery is made from   | 
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  | The dishes are not clean. | • The racks are overloaded (see Loading the racks).  | 
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  | • The crockery has not been arranged well.  | 
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  | • The sprayer arms cannot move freely.  | 
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  | • The wash cycle is too gentle (see Wash cycles).  | 
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  | • An excessive amount of foam has been produced: the detergent has not been  | 
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  | measured out correctly or it is not suitable for use in dishwashers (see   | 
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  | and use).  | 
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  | • The lid on the rinse aid compartment has not been shut correctly.  | 
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  | • The filter is dirty or blocked (see Care and maintenance).  | 
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  | • The refined salt level is low (see Rinse aid and salt).  | 
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  | The dishwasher does not take any  | • There is no water in the mains supply.  | 
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  | water in - Tap  | • The water inlet hose is bent (see Installation).  | 
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  | (several short beeps are emitted)  | • Turn on the tap and the appliance will start after a few minutes.  | 
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  | (the ON/OFF indicator light flashes  | • The appliance lock has been activated because no action was taken when the  | 
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  | and the number 6 appears on the  | beeps sounded.  | 
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  | display).  | Switch off the appliance using the ON/OFF button, turn on the tap and switch  | 
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  | the appliance back on after 20 seconds by pressing the same button. Re-  | 
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  | program the appliance and restart the wash cycle.  | 
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  | Water inlet hose alarm / Water inlet  | • Switch off the appliance by pressing the ON/OFF button. Shut off the water tap  | 
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  | filter blocked | to eliminate the risk of flooding and remove the plug from the electrical socket.  | 
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  | (the ON/OFF indicator light flashes  | Make sure the water inlet filter has not become blocked by impurities (see “Care  | 
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  | and the number 7 appears on the  | and maintenance” chapter).  | 
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  | display).  | 
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*Only available in selected models.
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