Problem

No espresso coffee is delivered

POSSIBLE CAUSES	SOLUTION
• No water in the tank	• Fill the tank with water
• The holes in the filter holder are	• Clean the filter holder spout holes
blocked	• Clean as described in the
• The espresso boiler outlet is blocked	section"Cleaning the boiler outlet"

The espresso coffee drips	• The filter holder is inserted incorrectly	• Attach the filter holder correctly and
from the edges of the filter		rotate as far as it will go
holder rather than the holes	• The espresso boiler gasket has lost
	• The espresso boiler gasket has lost	• Have the espresso boiler gasket
	elasticity	replaced at a service center
	• The holes in the filter holder are	• Clean the holes
	blocked


The espresso coffee is cold	• The espresso OK indicator light was	• Wait until the espresso OK indicator
	not on when the coffee switch was	light comes on
	pressed
	• No preheating performed	• Preheat as described in the section
		"Preheating the coffee unit"
	• The cups were not preheated	• Preheat the cups by rinsing with hot
		water




The pump is excessively noisy	• The water tank is empty	• Refill the tank

The crema is too light (delivered from the spout too fast)

•The ground coffee is not pressed down firmly enough

•There is not enough ground coffee

•The ground coffee is too coarse

•Tamp/Press the ground coffee down more firmly

•Increase the quantity of coffee

•Use ground coffee for espresso coffee machines only

The crema is too dark	• The ground coffee is pressed down	• Tamp/Press the coffee down less
(delivered from the spout too	too firmly	firmly
slowly)	• There is too much ground coffee	• Reduce the quantity of ground coffee
	• The espresso boiler outlet is blocked	• Clean as described in the section
		"Cleaning the boiler outlet"
	• The ground coffee is too fine	• Use ground coffee for espresso coffee
		machines only

The coffee has an acidic taste	• Inadequate rinsing after descaling	• After descaling, rinse the appliance as
		described in the section "Descaling"

No milk froth is formed when	• Milk not cold enough
making cappuccino	• Cappuccino maker dirty
	• Cappuccino maker dirty

•Always use skim milk at refrigerator temperature.

•Thoroughly clean the holes in the cappuccino frother

EC-701, EC-702 specifications

The DeLonghi EC-702 is a standout model in the realm of espresso machines, merging efficiency with exceptional brewing capabilities. This machine is ideal for coffee enthusiasts who appreciate the art of making espresso at home without the complexity often associated with high-end devices. One of its primary features is its dual-function filter holder, which accommodates both ground coffee and E.S.E. pods, offering versatility to users who prefer convenience or a traditional brewing experience.

The EC-702 is built with a stainless steel body, providing not only durability but also a sleek, modern aesthetic that fits seamlessly into any kitchen. One of its key characteristics is the 15-bar pressure pump, which is crucial for extracting the rich flavors and aromas from coffee grounds, a hallmark of quality espresso. This pressure ensures that every cup crafted delivers a full-bodied flavor and a velvety crema.

Heating time is another notable feature of the DeLonghi EC-702. Thanks to its stainless steel boiler, the machine heats up quickly, allowing users to brew their espresso with minimal waiting. Moreover, the adjustable cappuccino system permits users to customize milk frothing, enabling the creation of a creamy cappuccino or latte that suits personal taste preferences.

The machine also includes a swivel jet frother, which makes it easy to steam milk for cappuccinos or lattes. The frother is designed for easy cleaning, enhancing the overall user experience. Additionally, the EC-702 is equipped with a removable water tank, making it simple to refill and clean, a significant advantage for regular use.

The removable drip tray is another user-friendly feature, designed to accommodate various cup sizes—whether you prefer a short espresso shot or a larger beverage. Furthermore, the EC-702 boasts a built-in cup warmer, ensuring that your espresso maintains its optimal temperature before serving.

In conclusion, the DeLonghi EC-702 is a feature-rich espresso machine that combines effective technology with user-friendly design. Its dual-functionality, quick heating capabilities, and customization options make it a worthy investment for anyone serious about espresso. Whether you're a novice or an experienced barista, the EC-702 caters to all levels of coffee crafting, delivering quality and convenience with every brew.

PROBLEM

POSSIBLE CAUSES

SOLUTION

EC-701, EC-702 specifications