Jenn-Air JBC7624BS manual Troubleshooting

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Problem	Possible Cause	Remedy
The coffee is not hot	The cups have not been preheated.	Heat the cups by rinsing them with hot water.
	The brewing unit has cooled down because	Before making coffee, heat the brewing unit by
	2-3 minutes have elapsed since the last coffee was	selecting the Rinse function from the menu.
	made.

The set temperature is not high enough.

Change the set temperature. See “Coffee Temperature” in the “Settings” section.

The coffee is not	The coffee is ground too coarsely.
creamy enough.

Turn the grinding coarseness adjustment knob one click counterclockwise toward the number 1 while the coffee mill is in operation. See the “Adjusting the Coffee Grinder” section.

The blend of coffee is unsuitable.

Use a blend of coffee specifically for espresso coffee machines.

The coffee runs out too	The coffee is ground too finely.
slowly or in drips.

Turn the grinding coarseness adjustment knob one click clockwise toward the number 7 while the coffee mill is in operation. Continue one click at a time until coffee runoff is satisfactory. Results are only visible after making 2 cups of coffee. See the “Adjusting the Coffee Grinder” section.

The coffee runs out too	The coffee is ground too coarsely.
quickly.

Turn the grinding coarseness adjustment knob one click counterclockwise toward the number 1 while the coffee mill is in operation. Results are visible only after making 2 cups of coffee. See the “Adjusting the Coffee Grinder” section.

The coffee does not run	The spouts are blocked.	Clean the spouts with a toothpick.
out of one or both of the
spouts.
The coffee comes out	The holes in the spouts are clogged with dry coffee	Clean the spouts with a toothpick, a sponge, or a
around the service door	powder.	hard-bristled kitchen brush.
instead of from the
	The coffee feed inside the service door is blocked.	Clean the coffee feed thoroughly, especially around
spouts.
		the hinges.
Water comes out of the	Ground coffee is blocking the funnel.	Clean the funnel with a wooden or plastic fork and
spouts instead of		clean the inside of the machine.
coffee.
The milk does not come	The intake tube is not inserted or is inserted	Insert the intake tube in the rubber washer in the
out of the milk spout.	incorrectly.	milk container lid.

The milk is not well- frothed.

The milk container lid is dirty.

Clean the milk container lid as described in “To Clean Milk Frother” in the “Making Cappuccino” section.

The milk pointer is incorrectly positioned.

Adjust the pointer as described in the “Making Cappuccino” section.

The milk contains large bubbles or spurts out of the milk spout.

The milk is not cold enough or is not 2%.	For best results, use cold skim or 2% milk. If
	results are still not satisfactory, try changing brand
	of milk.
The milk frother pointer is incorrectly adjusted.	Move the pointer slightly toward the word
	“Caffelatte.” See the “Making Cappuccino”
	section.

The milk container lid is dirty.

Clean the milk container lid as described in “To Clean Milk Frother” in the “Making Cappuccino” section.

16