Troubleshooting, Problem Situation Solution

•Dissolve descaling agent in 1.7 l water and fill this mixture in the water tank (C) up to «max». Please use 50 g of a descaling powder based on amidosulphonic acid and citric acid.

•Remove the drip tray (N) and position a kitchen container in its place (capacity 2 litres or more).

•Ensure that the coffee/water selector (Q) is in the «water» position.

•Press the «stop» button (D) and keep it depressed while pressing the manual button (H).

•The unit will start the descaling cycle. During the whole descaling process power/stand-by signal is flashing and the water filter exchange signal is lit permanently.

•After approx. 20 minutes, the process stops and the cup, mug, cappuccino and manual signals will blink. You need to switch the coffee/water selector to the «coffee» position.

•In the «coffee» position, the above sequence is repeated again until the tank (C) is empty.

•Then the cup, mug, cappuccino and manual signals will blink again. Empty the kitchen container and place it back underneath the pipes.

•Clean the water tank (C) and refill it with fresh, cold water up to «max».

•To start the «automatic rinsing cycle» of the water pipe switch the coffee/water selector to the «water» position.

•When the cup, mug, cappuccino and manual signals blink again, start the «automatic rinsing cycle» of the coffee pipe by switching the coffee/water selector to the «coffee» position. A manual coffee cycle is run every 2 minutes until the tank (C) is empty.

•The descaling process is finished when the power/stand-by signal is permanently lit.

Troubleshooting

Problem	Situation	Solution

The machine runs out of water	Water tank (C) is empty.	Fill the water tank (C). Press the
during brewing.	Quantity in cup lower than	cup/mug or cappuccino button
	normal.	to start a new coffee.

Nothing happens when the cup	No beverage delivery.	Make sure that the unit is
button (K), mug button (J) or		plugged in, switched on and the
cappuccino button (I) is		water tank (C) is full.
pressed.

Cup lights are blinking one after	Brewing process has been	Check if liquid remains inside
the other.	interrupted.	the brewing unit. If yes, press
		cup button (K) until empty. Then
		press the «stop» button to reset.
		Proceed as per section
		«Preparing Hot Beverages».

Coffee is too weak even if coffee selector is in «max» strength or only hot water is coming out.

1.Coffee container is blocked.

2.Dosing tube (Y) is blocked.

1.Disassemble the coffee container (A) and clean the lid (see «Cleaning – Coffee Container»). Disassemble and clean the brewing unit

(U).

2.Remove the brewing unit and the coffee container. Then remove the dosing tube (Y) and clean it in hot water. Ensure all parts are completely dry before re- assembly.

NC1000 specifications

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