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Descaling
IMPORTANT: As this appliance is fitted with a concealed element, it must be descaled regularly. The frequency of descaling depends on usage and the hardness of the water in your area.
Excessive scale can cause the appliance to switch off before boiling and may damage the element, invalidating the warranty.
It is essential that regular descaling takes place.
Remove hard scale using a proprietary descaling product suitable for stainless steel, glass or plastic.
For stainless steel kettles, please follow the instructions carefully.
Alternatively, use citric acid crystals (available from most pharmacies) as follows:
1Fill the appliance 3/4 full, boil, then unplug the appliance (remove the cordless kettle from the base unit) and stand it in an empty sink or bowl.
2Gradually add 50gm of citric acid crystals to the water, then leave the kettle to stand. Do not use a more concentrated solution.
3As soon as the effervescence subsides, empty the appliance and rinse it thoroughly with cold water.
4Wipe the outside of the appliance thoroughly with a damp cloth to remove all traces of acid which may damage the finish.
IMPORTANT: Ensure that the electrical connections are completely dry before using the appliance.
HINTS AND TIPS
Cleaning and maintenance
WARNING: Always disconnect the plug from the mains and allow the appliance to cool before cleaning.
Wipe the outside with a damp cloth.
IMPORTANT: Do not use abrasive cleaners on the outside of the appliance which may scratch the surface.
HELPLINE
If you have any difficulty with your appliance, do not hesitate to call us.
We are more likely to be able to help than the store from where you bought it.
Please have the following information ready to enable our staff to deal with your query quickly.
•Name of the product.
•Model number as shown on the underside of the appliance.
•Serial number as shown on the underside of the appliance.
UK Helpline | 0844 871 0954 |
Replacement Parts 0844 873 0720 | |
Ireland Helpline | 1800 409 119 |
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5 | UK Helpline 0844 871 0954 Replacement Parts 0844 873 0720 Ireland Helpline 1800 409 119 |