Troubleshooting Guide
You can solve many common refrigerator problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve the problem before calling for service.
Problem | Possible Causes |
Refrigerator does not operate | Refrigerator is unplugged. |
| The circuit breaker is tripped/ fuse blown. |
Compressor turns on and off | The room temperature is warmer than normal |
| Door is left open or is frequently opened. |
| The refrigerator does not have the correct |
| clearances. |
| The refrigerator has recently been disconnected for |
| a period of time. |
Refrigerator compartments are too warm
Temperature control is not set correctly. Door is left open or is frequently opened. The door gasket does not seal properly.
A large amount of warm or hot food was stored recently. Wait for the refrigerator to reach its selected temperature.
The refrigerator has recently been disconnected for a period of time.
Vibrating or rattling (slight vibration is normal)
Temperature of external refrigerator surface is warm
Moisture collects inside the refrigerator
Moisture forms on outside of refrigerator
Bubbling or gurgling sounds (like boiling water)
Popping or cracking sounds when compressor comes on
The door will not close properly
Leveling legs need adjusting
Refrigerator is placed on an uneven or weak surface.
The refrigerator is touching the wall.
refrigerator and move it from the wall.
The exterior refrigerator walls can be as much as 300F warmer than
room temperature.
This is normal while the compressor works to transfer heat from inside the refrigerator cabinet.
Door is left open or is frequently opened.
Is normal in hot and humid weather. Air carries
moisture into the refrigerator when doors are opened.
This is the normal sound of refrigerant (used to cool refrigerator) circulating throughout the system.
This is normal. Metal parts undergo expansion and contraction, like hot water pipes. The sound will level off or disappear as refrigerator runs.
The refrigerator is not on a level surface.
The gasket is dirty.
The storage basket is out of position.
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