LIMITED WARRANTY FOR COMMERCIAL PRODUCTS
LIMITED WARRANTY
Merco/Savory LLC, ("Merco”) warrants this product to be free from defects in material and workmanship for a period of:
•One (1) year from the date the product is installed or eighteen (18) months from the date of shipment from our facility, whichever comes first.
•Heating elements only – two (2) year warranty against burnout (excluding breakage) from date of shipment from our facility.
•Hot Food Server products only – one (1) year labor, two (2) years parts from the date of shipment from our facility.
During the warranty period, Merco shall, at Merco’s option, repair, or replace parts determined by Merco to be defective in material or workmanship, and with respect to services, shall
WHO IS COVERED
This Limited Warranty is available only to the original purchaser of the product and is not transferable.
EXCLUSIONS FROM COVERAGE
•Repair or replacement of parts required because of misuse, improper care or storage, negligence, alteration, accident, use of incompatible supplies or lack of specified maintenance shall be excluded
•Normal maintenance items, including but not limited to, light bulbs, fuses, gaskets,
•Failures caused by improper or erratic voltages
•Improper or unauthorized repair
•Changes in adjustment and calibration after ninety (90) days from equipment installation date
•This Limited Warranty will not apply to any parts subject to damage beyond the control of Merco, or to equipment which has been subject to alteration, misuse or improper installation, accidents, damage in shipment, fire, floods, power changes, other hazards or acts of God that are beyond the control of Merco.
•This Limited Warranty does not apply, and shall not cover any products or equipment manufactured or sold by Merco when such products or commercial equipment is installed or used in a residential or
LIMITATIONS OF LIABILITY
The preceding paragraphs set forth the exclusive remedy for all claims based on failure of, or defect in, products or services sold hereunder, whether the failure or defect arises before or during the warranty period, and whether a claim, however instituted, is based on contract, indemnity, warranty, tort (including negligence), strict liability, implied by statute,
REMEDIES
The liability of Merco for breach of any warranty obligation hereunder is limited to: (i) the repair or replacement of the equipment on which the liability is based, or with respect to services,
Any breach by Merco with respect to any item or unit of equipment or services shall be deemed a breach with respect to that item or unit or service only
WARRANTY CLAIM PROCEDURE
Customer shall be responsible to:
•Immediately advise the Dealer or Merco’s Authorized Service Agent of the equipment serial number and the nature of the problem.
•Verify the problem is a factory responsibility. Improper installation or misuse of equipment, are not covered under this Limited Warranty.
•Cooperate with the Service Agency so that warranty service may be completed during normal working hours.
•Travel Time not to exceed two hours and mileage not to exceed one hundred (100) miles.
•Portable equipment weighting less than ninety (90) pounds must be delivered to the Service Agent at Customer’s expense.
GOVERNING LAW
This Limited Warranty shall be governed by the laws of the state of Delaware, USA, excluding their conflicts of law principles. The United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty
Merco Savory LLC
1111 North Hadley Road Fort Wayne, Indiana 46804
USA www.mercosavory.com
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