Samsung SMH1927S, SMH1927W, SMH1927B user manual Troubleshooting, Appendix, Specifications

Page 23

troubleshooting

Check these solutions if you have a problem with your microwave:

Problem

Solution

 

 

The display

Make sure the plug is properly

and/or the oven

connected to a grounded outlet.

is not working.

If the wall outlet is controlled by a wall

 

switch, make sure the wall switch is

 

turned on.

 

Remove the plug from the outlet, wait

 

ten seconds, and plug it in again.

 

Reset the circuit breaker or replace

 

any blown fuses.

 

Plug a different appliance into the

 

outlet. If the other appliance doesn’t

 

work, call a qualified electrician to

 

repair the wall outlet.

 

Plug the oven into a different outlet.

The display

Make sure the door is closed securely.

is working,

Check if any packaging material or

but the power

anything else is stuck in the door seal.

won’t come on.

Check if the door is damaged.

 

Touch Cancel twice and enter all the

 

cooking instructions again.

Is the power

If there was a power outage, the time

going off before

indicator will display: 88:88.

the set time has

If no power outage occurred,

elapsed?

remove the plug from the outlet, wait

 

ten seconds, and plug it in again.

 

Reset the clock and any cooking

 

instructions.

 

Reset the circuit breaker or replace

 

any blown fuses.

Cooks food too

Make sure the oven has its own 20

slowly.

amp circuit line. Operating another

 

appliance on the same circuit can

 

cause a voltage drop. If necessary,

 

move the oven to its own circuit.

Has sparks or

Remove any metallic utensils,

arcing.

cookware, or metal ties. If using foil,

 

use only narrow strips and allow at

 

least one inch between the foil and the

 

interior oven walls.

The turntable

Clean the turntable, roller ring and

makes noise

oven floor.

or becomes

Make sure the turntable and roller ring

stuck.

are positioned correctly.

Causes TV

This is similar to interference caused

or radio

by other small appliances, such as

interference.

hair dryers. Move your microwave

 

(or appliance) away from appliances,

 

such as your TV or radio.

Vent Motor

Set the vent mode to high.

suction force is

The Vent Fan will only operate in low

too weak.

speed mode while the microwave is

 

working.

 

 

Operating

The MWO makes noise during

noise is too

operation. This is normal.

loud.

If you hear an abnormal sound

 

continuously, please contact the

 

Samsung Call Center (1-800-726-

 

7864).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

 

 

 

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cook top lamp

Set the lamp brightness level to

 

 

 

 

 

 

is too dim.

high.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Difficult to

Please refer to the instructions for

 

 

 

 

 

 

replace

replacing the charcoal filter in the

 

 

 

 

 

 

Charcoal Filter.

user’s manual.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Turntable

Make sure you have not put too

 

 

 

 

 

 

rotates

much food on the turntable.

 

 

 

 

 

 

improperly.

If the food is too large or too

 

 

 

 

 

 

 

heavy, the turntable may operate

06

 

 

 

 

 

improperly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TROUBLESHOOTING

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

appendix

 

 

 

 

 

 

 

 

 

Specifications

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model number

 

SMH1927B,W,S/XAA

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Oven Cavity :

Timer : 99

Controls : 10

 

 

 

 

 

 

minutes, 99

power levels,

 

 

 

 

 

 

1.9 cu ft

 

 

 

 

 

 

seconds

including defrost

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power Source :

Power Output :

Power

 

 

 

 

 

 

Consumption :

 

 

 

 

 

 

120 VAC, 60 Hz

1000 Watts

 

 

 

 

 

 

1700 Watts

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net/Shipping

ST : 56.0/63.5 lbs

 

 

 

 

 

 

 

 

 

 

 

 

Weight

B / W : 54.7/62.0 lbs

 

 

 

 

 

 

Outside

29 7/8”(W) X 16 15/16”(H) X 17 5/16”(D)

 

 

 

 

 

 

Dimensions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Oven Cavity

20 13/16”(W) X 10 13/16”(H) X 14 9/16”(D)

 

 

 

 

 

 

Dimensions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Shipping

33 3/8”(W) X 19 7/16”(H) X 20 3/16”(D)

 

 

 

 

 

 

Dimensions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model number

 

SMH1927B,W,S/XAC

 

 

 

 

 

 

Oven Cavity :

Timer : 99

Controls : 10

 

 

 

 

 

 

minutes, 99

power levels,

 

 

 

 

 

 

1.9 cu ft

 

 

 

 

 

 

seconds

including defrost

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power Source :

Power Output :

Power

 

 

 

 

 

 

Consumption :

 

 

 

 

 

 

120 VAC, 60 Hz

950 Watts

 

 

 

 

 

 

1500 Watts

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net/Shipping

ST : 56.0/63.5 lbs

 

 

 

 

 

 

 

 

 

 

 

 

Weight

B / W : 54.7/62.0 lbs

 

 

 

 

 

 

Outside

29 7/8”(W) X 16 15/16”(H) X 17 5/16”(D)

 

 

 

 

 

 

Dimensions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Oven Cavity

20 13/16”(W) X 10 13/16”(H) X 14 9/16”(D)

 

 

 

 

 

 

Dimensions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Shipping

33 3/8”(W) X 19 7/16”(H) X 20 3/16”(D)

 

 

 

 

 

 

Dimensions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

troubleshooting _23

SMH1927_XAA_EN.indd 23

2012-10-09 �� 3:35:04

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Contents Microwave Oven To reduce the risk of fire Personal injury when using yourBasic safety precautions May result in minor personalImportant Safety Instructions Grounding Instructions Installation Critical Cleaning Warning Instructions Contents Checking the Parts Warranty and Service InformationSetting UP Your Microwave Oven Checking the Control Panel Kitchen Timer Button Turning on the Power for the First TimeSetting the Time MY SettingsMetal Shelf SET Timer ButtonECO Mode Turntable ON/OFF ButtonSensor cooking table Sensor Cooking ButtonsSensor Reheat Button Sensor cooking utensils & coversAuto defrosting table Auto Defrost ButtonPound Defrost Button Sensor reheating tableKids meals table SOFTEN/MELT ButtonKids Meals Button Soften / Melt tableMulti-stage cooking Microwave Cooking Times & Power LevelsSnacks Button One-stage cookingWarm & Hold Power LevelsCookware guide Custom Cook ButtonCooking techniques Cooking guideGeneral Microwave Tips Cooking Poultry Cooking MeatRecipes Cooking SeafoodCooking Eggs Cooking VegetablesCleaning the Interior Cleaning the ExteriorReplacing the COOKTOP/NIGHT Light Cleaning the Turntable and Roller RingsStoring and Repairing Your Microwave Oven Cleaning the Grease FilterReplacing the Charcoal Filter Appendix TroubleshootingSpecifications Samsung OVER-THE-RANGE OTR Microwave Oven WarrantyLimited warranty to original purchaser SMH1927XAAEN.indd 2012-10-09 Canada
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SMH1927, SMH1927B, SMH1927W, SMH1927S specifications

The Samsung SMH1927 series of microwave ovens, including the SMH1927B, SMH1927W, SMH1927S, and the original SMH1927, represents a fusion of innovation and practicality in kitchen appliances. Designed to cater to diverse cooking needs, these microwaves are renowned for their sophisticated technology and user-friendly features.

One of the hallmark features of the SMH1927 series is its powerful cooking capability, boasting a 1.9 cubic feet capacity that allows ample space for various dish sizes. The microwaves are equipped with 1000 watts of cooking power, ensuring that food is cooked evenly and efficiently while minimizing cooking times. This power complements the sophisticated sensor cooking function, which automatically adjusts cooking time and power levels based on the moisture emitted by the food, providing perfect results every time.

The series also includes a ceramic enamel interior that ensures easy cleaning and helps to reduce bacteria growth. This non-porous surface is stain-resistant, which means that spills can be effortlessly wiped away, and the surface maintains its pristine look over time. This adds to the overall longevity and reliability of the appliance, making it a wise investment for any kitchen.

Another standout feature is the Eco Mode, which saves energy by dimming the display when not in use. The sleek design, available in various finishes including black, white, and stainless steel, allows the SMH1927 models to seamlessly blend into any kitchen decor. The easy-to-read LED display and intuitive control panel make operation straightforward, enabling users to select settings with minimal effort.

The microwaves also come with a turntable that ensures even heating by rotating food as it cooks. Alongside this, multiple cooking presets simplify meal preparation, whether reheating leftovers, defrosting meats, or cooking popcorn.

Safety is paramount in the SMH1927 series. Child safety locks prevent unsupervised use, reinforcing its suitability for households with young children.

In summary, the Samsung SMH1927B, SMH1927W, SMH1927S, and SMH1927 microwave ovens effortlessly combine high performance with practical features, making them an excellent choice for home cooks seeking reliability and versatility in their kitchen equipment. With their advanced cooking technologies, spacious capacity, and thoughtful design, these microwaves are well-equipped to meet a variety of culinary tasks efficiently.
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