Cuisinart WCH-950 manual Troubleshooting, Symptom, Possible Cause, Solution

TROUBLESHOOTING

Symptom	Possible Cause	Solution
On/Off Power	Unit might not be plugged	Check the wall outlet for power. Make
button does not		sure the outlet is not controlled by a wall
	into outlet.
light up.		switch.
It takes longer than		Place filter in an empty bowl, then fill with
45 minutes for	Some air is still in the filter.	water, making sure it is fully submerged.
the water to pass		Resoak it for 10-15 minutes, or until no
through the filter.		more bubbles are observed.
		Review setup process on page 4 in this
Unit does not	1. Water tank is not filled	Instruction Booklet to be sure it was done
		correctly. Make certain the lower/filtered
dispense water
	with water.	water tank is full of water. Continue press-
when buttons are
	2. Air is still in internal tanks.	ing push buttons until water flows from
pushed.
		spigots. If still not dispensing, contact
		Customer Service.
Water continues		Remove water tanks from the base.
flowing from spigot
	Push button is stuck.	Continue pressing button until it no longer
after push button is
		sticks.
released.
		1. Make sure unit is plugged into outlet.
	1. Power is not on.	2. Make sure air has been purged from
HOT water LED		internal tanks, as stated on page 5 in
	2. There is no water in
does not light up.		this Instruction Booklet.
	tanks.
		3. If there is water in the tanks, it will take
		about 10 minutes for the water to heat.
		1. Make sure unit is plugged into outlet.
		2. Make sure air has been purged from
	1. Power is not on.	internal tanks, as stated on page 5 in
COLD water LED		this Instruction Booklet.
	2. There is no water in
does not light up.		3. If there is water in the tanks, it will take
	tanks.
		about 80 minutes for the water to chill
		the first time. It takes only about 30
		minutes for subsequent fill-ups.
Filter Timer does		Contact Customer Service for replacement
not show “Filtering”	Battery is dead.
		filter timer.
or “Replace.”
	1. Water tanks are not	1. Make sure water tanks are seated
Leakage on the	properly seated on base.	properly on the base.
countertop.	2. Drainage plugs are not	2. Ensure that drainage plugs are correctly
	fully engaged.	installed on the bottom of the base.
Water leaks from	Water tanks are overfilled.	Drain excess water from tanks by pressing
the top cover.		push buttons.
ROOM temperature		HOT and ROOM temperature water must
water is warm.		be used on a regular basis.

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