
Troubleshooting
Whenever the appliance fails to work, check for a solution from the following list before calling for Technical
Assistance Centre.EN
Malfunction: | Possible causes / Solutions: | |
The dishwasher does not start. | • | The plug has not been inserted into the electrical socket |
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| properly, or there is no power in the house. |
| • | The dishwasher door has not been shut properly. |
| • | A delayed start has been programmed (see |
No water enters the dishwasher. | • | There is no water in the mains supply. |
| • | The water inlet hose is bent (see Installation). |
No water drains out from the | • | The dishwasher cycle has not yet finished. |
dishwasher. | • | The water outlet hose is bent (see Installation). |
| • | The drain duct is blocked. |
| • | The filter is clogged up with food residues. |
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The dishwasher makes | • | The dishes are rattling against each other or against the |
excessive noise. |
| sprayer arms. |
The dishes and glasses are | • | The level of the refined salt is low or the dosage setting is not |
covered in a white film or |
| suited to the hardness of the water (see Rinse aid and salt). |
limescale deposits. | • | The lid on the salt dispenser is not closed properly. |
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| • | The rinse aid has been used up or the dosage is too low. |
| • | The crockery is made from |
The dishes and glasses are |
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streaked or have a bluish | • | The rinse aid dosage is too high. |
tinge. |
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The crockery has not been dried | • | The rinse aid has been used up or the dosage is too low (see |
properly. |
| Rinse aid and salt). |
| • | The rinse aid dispenser setting is not high enough. |
| • | A wash cycle without a drying programme has been selected. |
The dishes are not clean. | • | The racks are overloaded (see Loading the racks). |
| • | The crockery has not been arranged well. |
| • | The sprayer arms cannot move freely. |
| • | The wash cycle is too gentle (see Wash cycles). |
| • | The detergent has not been measured out correctly or it is not |
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| suited to the type of wash cycle (see |
| • | The filter is dirty or blocked (see Care and maintenance). |
| • | The refined salt level is low (see Rinse aid and salt). |
Tap | • | Turn on the tap and the appliance will start after a few |
(several short beeps are emitted) |
| minutes. |
(the second and third WASH | • | The appliance lock has been activated because no action was |
CYCLE PHASE indicator lights |
| taken when the beeps sounded. Switch off the machine using |
flash, beginning from the right). |
| the ON/OFF button, turn on the tap and switch the machine |
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| back on after 20 seconds by pressing the same button. Re- |
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| programme the machine and restart the wash cycle. |
Clogged filter alarm | • | Switch off the machine by pressing the ON/OFF button and |
(the second and fourth WASH |
| clean the filters (see Maintenance), then switch the |
CYCLE PHASE indicator lights |
| dishwasher back on by pressing the same button. Re- |
flash, beginning from the right). |
| programme the machine and restart the wash cycle. |
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Water loading solenoid | • | Switch off the appliance by pressing the ON/OFF button and |
valve malfunction alarm |
| switch it back on after a minute. If the alarm continues, shut |
(the third WASH CYCLE PHASE |
| off the water tap to eliminate the risk of flooding, remove the |
indicator light flashes, beginning |
| plug from the electrical socket and call Assistance. |
from the right). |
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