Grindmaster 5511 Freezer will not run or freeze down, Product too soft, Improper product taste

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TROUBLESHOOTING

!Only a qualified service technician should perform Electrical and mechanical adjustments or repairs. Always disconnect power before attempting any maintenance procedures.

Problem

Possible Cause

Solution

 

 

 

Freezer will not run or freeze down

• Freezer not plugged in

• Plug in machine

 

• Circuit breaker tripped or fuse

• Reset breaker or replace fuse

 

blown

 

 

• Freezer in "CLEAN" position

• Switch to "FREEZE"

 

• Dasher or scraper blades not

• Install dasher and blades

 

installed

 

 

• Obstructed condenser air flow

• Allow 6” (15cm) on sides

 

• Freezer in "Stand-by" mode

• Switch to "FREEZE"

 

• (Model 5511) High pressure safety

• Clean condenser, check for 6" air

 

switch tripped.

clear on each side of unit

 

 

 

Product too soft

• Improper consistency control

Re-adjust consistency control

 

setting

• Drain and refill with fresh mix

 

• Mixed soft, no overrun

 

• Carburetor set incorrectly

Re-adjust carburetor

 

• Extended non-draw period

• Use STANDBY during slow

 

 

business periods

 

 

 

Improper product taste

• Mix spoiled

• Check date code, use only

 

 

fresh mix

 

• Used rerun/leftover mix

• Use only fresh mix

 

• Frozen product too fluffy and

• Draw out 1 quart (1 liter),

 

icy (Product frozen too long,

dispose of product. Allow

 

low draw)

product to refreeze

 

 

 

Frozen product too stiff, or freezer

• Consistency control set too firm

Re-adjust consistency control

runs continuously

• Dispensing valve not fully

• Close valve, lubricate properly

 

closed

 

 

 

 

Frozen product not dispensing

• Power switch OFF

• Turn Power Switch to ON

 

• Insufficient mix in storage

• Refill storage hopper

 

hopper, light on, beeper

• Set carburetor to proper hole

 

• Carburetor in off position,

 

between holes

size

 

• Carburetor inlet hole clogged

• Unclog carburetor

 

• Foam buildup, liquid mix cannot

• Remove foam from hopper

 

feed properly

using sanitized utensil

 

• Drive belt broken or off of pulley

• Replace or repair

 

• Machine in STAND-BY mode

• Set switch to FREEZE

 

 

 

Liquid coming out of drain tube,

• Worn, defective or improperly

• Replace and lubricate per

front of freezer

installed seal

manual

 

 

 

Excessive dispensing valve leakage

• Worn or defective O-Rings

• Replace and lubricate at each

 

 

cleaning

 

 

 

Scraping sound during freeze

• Frozen product scraping off of

• Normal sound during freeze

down

cylinder walls

down, goes away when product

 

 

is frozen to proper consistency

 

 

 

Crathco® 5311 & 5511 Manual

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Contents Crathco Beverage Freezers Page Operators Safety Precautions Shipment TransitInstalling Your Unit Removal from Carton and PalletInstallation of Concealed Air Filter Accessory Figure DHow to Operate Mix Considerations GeneralOverrun Carburetor AssemblyComputing Overrun At the start of the STAND-BY period Use of Stand-By SwitchMix Low Function At the end of the STAND-BY periodProduct Tips Figure CHopper Temperature Adjustment Standby Freezing Cylinder Temperature AdjustmentConsistency Control Overview Figure I Electronic Control Board Daily Cleaning Procedure Clean-in-place Drain and RinseCleaning Carburetor, Dispensing Valve and Plunger Assembly Daily Cleaning ProcedureSanitizing Carburetor and Valve Components Sanitizing and Refilling Figure R Insert Valve HandleCleaning Following Complete Disassembly of Unit Finger. See Figure YReassembly See Figure AA & BBSuggested Weekly Maintenance Sanitizing and RefillingHow to Clean Condenser How to Clean Exposed FilterHow to Clean Concealed Filter Annual MaintenanceBelt Adjustment Done by a qualified technicianCircuit NEMA# Actual WeightWeight ElectricalCrathco 5311 & 5511 Manual Improper product taste Freezer will not run or freeze downProduct too soft Frozen product too stiff, or freezerFreezer cycles Clicking sound from electrical boxMerchandiser light flickers when Thumping sound from insideExploded View Model Part Number Description Exploded View Model 5311 Base Assembly Exploded View Model 5511 Base Assembly Base Assembly Refrigeration Capillary Tube Exploded View Probe Assembly Probe W0572362Crathco Machine Assembly Check List Electrical Components 5511-0102-057-3-20-00 Front Electrical Box 5511-0101-057-3-20-00 Electrical Box Spinner Hook-Up Wiring Diagram 5511-0100-057-9-14-00 Compressor Wiring Diagram Ladder Diagram 115V 60 hz Ladder Diagram 208/230V/50 Hz Wiring Diagram Solenoid Complete Refrigeration Circuit
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5311, 5511 specifications

The Grindmaster 5711, 5941, 5311, and 5511 series of coffee grinders have emerged as prominent tools for coffee enthusiasts and professionals alike. Known for their durability and precision, these grinders offer a range of features that cater to various brewing methods and preferences.

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