Questions? Use this problem solver!
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| The Problem Solver | |
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| PROBLEM | POSSIBLE CAUSE | |
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| APPLIANCE | • Interior needs cleaning. See Care and Cleaning. | |
| HAS ODOR | • Keep open box of baking soda in appliance; replace every 3 months. | |
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| DRAWER NOT | • Drawer gasket is sticking or folding over. Apply petroleum jelly or | |
| CLOSING PROPERLY | paraffin wax to the face of the gasket. | |
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| • The drawer is hitting an internal component inside the appliance. | |
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| Adjust interior components to prevent interference. | |
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| MOISTURE FORMS | • Not unusual during periods of high humidity. Wipe surface dry. | |
| ON OUTSIDE OF | • Drawer left open or package holding drawer open. | |
| APPLIANCE | ||
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| MOISTURE | • Too frequent or too long drawer openings. | |
| COLLECTS INSIDE | • In humid weather, air carries moisture into appliance when drawers | |
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| are opened. | |
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| INTERIOR LIGHT | • No power at outlet. | |
| DOES NOT WORK | • Light needs replacing. Call GE Consumer Service at 1.800.444.1845 | |
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| for light replacement. | |
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| HOT AIR FROM | • Normal air flow cooling motor. In the refrigeration process, it is | |
| BOTTOM OF | normal that heat be expelled in the area under the appliance. | |
| APPLIANCE | Some floor coverings are sensitive and will discolor at these safe | |
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| and normal temperatures. | |
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| APPLIANCE | • Adaptive defrost keeps compressor running during drawer openings. | |
| NEVER SHUTS OFF | This is normal. The appliance will cycle off after the drawer remains | |
| BUT TEMPERATURES | closed for 2 hours. | |
| ARE OK | • Normal operation in extreme temperatures. | |
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| ACTUAL | • Unit just plugged in. Allow 24 hours for the system to stabilize. | |
| TEMPERATURE | • Drawer open for too long. Allow 24 hours for the system to stabilize. | |
| NOT EQUAL TO | ||
| • Warm contents added to appliance. Allow 24 hours for the system | ||
| SET TEMPERATURE | ||
| to stabilize. | ||
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| • Defrost cycle is in process. Allow 24 hours for the system to stabilize. | |
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| TEMPERATURE | • Temperature may be in lockout mode. Press both + and – pads for | |
| WILL NOT ADJUST | 5 seconds to unlock the temperature. | |
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