Troubleshooting, Problem, Possible Causes

PROBLEM

Heat does not come on when the temperature controller is turned on

Fat appears to smoke excessively

Food sticks to griddle or burned around edges or contains dark specs

Food under-cooked inside

Food tastes greasy or has objectionable off-flavor

Noticeable build-up of gum on griddle

1.Problem with thermostats. (Call for service)

2.Problem with heating elements. (Call for service)

3.Main power supply disconnected. (Call for service)

1.Temperature set too high.

2.Moisture in food may be turning into steam

1.Temperature set too high.

2.Griddle surface requires cleaning and/or seasoning.

3.Surface under food not covered with enough cooking oil.

1.Temperature set too low.

2.Food not cooked for long enough time.

1.Food itself may have off-flavor.

2.Food stored improperly before cooking.

3.Too much griddle fat used.

4.Temperature set too low.

1.Temperature set too high.

2.Griddle surface needs cleaning and/or seasoning.

3.Too much griddle fat used.

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