Pelco CM9740-UPG-8312 installation manual Warranty and Return Information

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WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment. Exceptions to this warranty are as noted below:

¥Five years on Pelco manufactured cameras (CC3500/CC3600/CC3700 and MC3500/ MC3600 Series); two years on all other cameras.

¥Three years on Genex¨ Series (multiplexers, server, and keyboard) and 090 Series Camclosure¨ Camera System.

¥Two years on 100/150, 200 and 300 Series Camclosure¨ Camera Systems.

¥Two years on all standard motorized or fixed focal length lenses.

¥Two years on Legacy¨, CM6700/CM6800/CM8500/CM9500/CM9740/CM9760 Matrix, DF5 and DF8 Series Fixed Dome products.

¥Two years on Spectra¨, Esprit¨, and PS20 Scanners, including when used in continuous motion applications.

¥Two years on Esprit and WW5700 series window wiper (excluding wiper blades).

¥Eighteen months on DX Series digital video recorders.

¥One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

¥Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. PelcoÕs liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair).

All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate address below.

If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico:

Service Department

Pelco

3500 Pelco Way

Clovis, CA 93612-5699

If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico:

Intermediate Consignee

Ultimate Consignee

American Overseas Air Freight

Pelco

320 Beach Road

3500 Pelco Way

Burlingame, CA 94010

Clovis, CA 93612-5699

USA

USA

REVISION HISTORY

Manual #

Date

Comments

 

C1547M

7/03

Original version.

 

¨ Pelco, the Pelco logo, System 9760, Spectra, Genex, Esprit, Camclosure, Legacy, and Coaxitron are registered trademarks of Pelco.

© Copyright 2003, Pelco.

¨ Tyan is a registered trademark of Tyan Computer Corporation.

All rights reserved.

ªSystem 9740 is a trademark of Pelco.

ªAmerican Predator and Raptor AT are trademarks of American Predator Corporation.

C1547M (7/03)

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CM9740-UPG-8312 specifications

The Pelco CM9740-UPG-8312 is a powerful and versatile camera management solution designed for comprehensive surveillance needs in various environments, including commercial, industrial, and municipal applications. Known for its extensive feature set and robust performance, the CM9740-UPG-8312 stands out as a reliable choice for security professionals.

One of the main features of the CM9740-UPG-8312 is its advanced video processing capabilities. This unit supports up to 64 camera inputs, enabling users to connect multiple analog and digital cameras for a unified surveillance experience. The device utilizes a standard Ethernet interface, which allows for easy integration with existing network infrastructures. This feature ensures seamless connectivity and effective resource management.

The CM9740-UPG-8312 utilizes advanced technologies such as Pelco's proprietary detection algorithms, which enhance motion detection and reduce false alarms. This intelligent processing allows for more accurate monitoring of activities within the surveillance area. Users can set custom parameters for motion detection, ensuring that the system operates according to their specific security needs.

Another key characteristic of the CM9740-UPG-8312 is its user-friendly interface. The system is designed with ease of use in mind, featuring intuitive controls and straightforward navigation. This simplifies the process of managing camera feeds, reviewing footage, and adjusting settings, making it accessible even for those who may not have extensive technical knowledge.

The CM9740-UPG-8312 also supports high-resolution video output, providing clear and detailed images that are critical for identifying subjects and analyzing incidents. Coupled with its ability to record video in real-time, this feature ensures that users do not miss important events during surveillance operations.

Moreover, the device offers advanced storage options. Users can opt for both local and remote storage solutions, ensuring that footage is securely saved and easily retrievable. The CM9740-UPG-8312 supports various compression formats to maximize storage efficiency without compromising video quality.

In summary, the Pelco CM9740-UPG-8312 is a robust camera management system that combines extensive connectivity, intelligent video processing, and user-friendly features. Its ability to handle multiple camera inputs while delivering high-quality footage makes it a solid choice for organizations looking to enhance their surveillance capabilities. Whether for monitoring public spaces, securing facilities, or overseeing key operations, the CM9740-UPG-8312 meets the varying demands of modern security applications.