GE JES1351 Before you call for service…, Oven will not start, Press CLEAR/OFF, CLEAR/OFF pad not

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Safety Information

Operating Instructions

Troubleshooting Tips

Customer Service

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem		Possible Causes	What To Do

Oven will not start		A fuse in your home	• Replace fuse or reset
		may be blown or the	circuit breaker.
		circuit breaker tripped.

		Power surge.	• Unplug the microwave
			oven, then plug it back in.

		Plug not fully inserted	• Make sure the 3-prong
		into wall outlet.	plug on the oven is fully
			inserted into wall outlet.

Control panel lighted, yet		Door not securely closed.	• Open the door and close
oven will not start			securely.

		START pad not pressed	• Press START.
		after entering cooking
		selection.

		Another selection entered	• Press CLEAR/OFF.
		already in oven and
		CLEAR/OFF pad not
		pressed to cancel it.

		Cooking time not entered	• Make sure you have
		after pressing TIME COOK.	entered cooking time
			after pressing TIME COOK.

		CLEAR/OFF was pressed	• Reset cooking program
		accidentally.	and press START.

		Food weight not entered	• Make sure you have
		after selecting Auto Defrost.	entered food weight
			after selecting Auto Defrost.

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Contents Microwave Oven Precautions to Avoid Operating Instructions Troubleshooting Tips Customer Service Troubleshooting Tips ArcingSuperheated Water MICROWAVE-SAFE Cookware Follow these guidelines Grounding Instructions Infrequently Operating InstructionsExtension Cords Read and follow this Safety Information carefully Congratulations You Are Now Part of the GE Family Staple sales slip or cancelled check hereWrite the Model & Serial Numbers Here Safety Information GE & You Service PartnershipOperating Instructions Door Latches Convenience Guide Touch Control Panel and DisplayTime Features Sensor Features Auto FeaturePress Power Level About changing the power levelPress Time Cook or select Time Defrost Time Cook About the time featuresTime Cook Press Time CookBeets AsparagusBeans BroccoliPeas CornMixed Vegetables PotatoesPress AUTO/TIME DEF. twice Time DefrostDefrosting Tips Plastic pouch-1 or Use power levelFillets, frozen 1 lb Franks 1 lbAdd 30 Seconds You can use this feature two waysThis is a quick way to set cooking time for 1-6 minutes About the auto feature Auto DefrostAbout the sensor features Humidity SensorTo add time Troubleshooting Tips BeveragePopcorn To subtract timeTo reduce time by 10% How to Change Automatic SettingsReheat Some Foods Not Recommended for Use With ReheatVegetable Troubleshooting TipsBaked Potato To add 10% to cookingAbout the other features Reminder Press ReminderChild Lock-Out Timer On/OffPress Timer ON/OFF Sound Covering Microwave terms Term Definition Arcing ShieldingUnplug the cord before cleaning any part of this oven How to Clean the InsideHelpful Hints Control Panel and Door How to Clean the OutsideCase Door SurfacePress CLEAR/OFF Before you call for service…Oven will not start CLEAR/OFF pad notLocked appears During Popcorn, ReheatAppears on display Beverage, Baked Potato DisplayThings That Are Normal With Your Microwave Oven Page Page GE Will Replace GE Microwave Oven WarrantyWhat GE Will Not Cover Service Telephone Numbers TDD 800-TDD-GEAC