GE JEJ180 Before you call for service…, Things That Are Normal With Your Microwave Oven

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Safety Instructions

Operating Instructions

Troubleshooting Tips

Before you call for service…

Troubleshooting Tips

Save time and money! Review the chart below and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

Oven will not start

 

A fuse in your home may be blown

Replace fuse or reset circuit breaker.

 

 

or the circuit breaker tripped.

 

 

 

 

 

 

 

 

Power surge.

Unplug the microwave oven, then plug it back in.

 

 

 

 

 

 

Plug not fully inserted into wall

Make sure the 3-prong plug on the oven is fully

 

 

outlet.

 

inserted into wall outlet.

 

 

 

 

 

 

Door not securely closed.

Open the door and close securely.

 

 

 

 

Control panel lighted, yet

 

Door not securely closed.

Open the door and close securely.

oven will not start

 

 

 

 

 

 

 

 

 

 

START pad not pressed after

Press START.

 

 

entering cooking selection.

 

 

 

 

 

 

 

 

Another selection entered

Press CLEAR/OFF.

 

 

already in oven and CLEAR/OFF

 

 

 

 

pad not pressed to cancel it.

 

 

 

 

 

 

 

 

Cooking time not entered after

Make sure you have entered cooking time after

 

 

pressing TIME COOK.

 

pressing TIME COOK.

 

 

 

 

 

 

CLEAR/OFF was pressed accidentally.

Reset cooking program and press START.

 

 

 

 

 

 

Food weight not entered after

Make sure you have entered food weight after

 

 

selecting AUTO DEFROST.

 

selecting AUTO DEFROST.

 

 

 

 

 

“SENSOR ERROR”

 

During Popcorn, Reheat, Beverage,

Close the door and press START immediately.

appears on display

 

Chicken/Fish, Potato, or Vegetable

 

 

 

 

program, the door was opened

 

 

 

 

before steam could be detected.

 

 

 

 

 

 

 

 

 

Steam was not detected in

Use Time Cook to heat for more time.

 

 

maximum amount of time.

 

 

 

 

 

 

“LOCKED” appears in

 

The control has been locked.

Press and hold CLEAR/OFF for about three seconds

display

 

(When the control panel is

 

to unlock the control.

 

 

locked an L will be displayed.)

 

 

 

 

 

 

 

Food amount too large

 

Sensor Reheat is for single

Use Time Cook for large amounts of food.

for Sensor Reheat

 

servings of recommended foods.

 

 

 

 

 

 

 

Things That Are Normal With Your Microwave Oven

Customer Service

Steam or vapor escaping from around the door.

Light reflection around door or outer case.

Dimming oven light and change in the blower sound at power levels other than high.

Dull thumping sound while oven is operating.

TV/radio interference might be noticed while using the microwave. Similar to the interference caused by other small appliances, it does not indicate a problem with the microwave. Plug the microwave into a different electrical circuit, move the radio or TVas far away from the microwave as possible, or check the position and signal of the TV/radio antenna.

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Contents Microwave Oven 164D3370P112 49-401154-00 JR TINSEA861WRRZ-G01Important Safety Instructions Arcing OperatingMICROWAVE-SAFE Cookware Follow these guidelinesAdapter Plugs If an extension cord is usedWrite the model and serial numbers here GE & You, a Service PartnershipStaple sales slip or cancelled check here Two easy ways to register your applianceDoor Latches About the features of your microwave ovenConvenience Guide Touch Control Panel Display Time Features Sensor Features and Auto FeatureAbout the time features About changing the power levelTime Cook Vegetable Amount Time Comments Time Defrost FoodAdd 30 Seconds About the auto featureExpress Cook Auto DefrostAbout the sensor features Humidity SensorTo add time PopcornBeverage To subtract timeChicken/Fish SafetyReheat Some Foods Not Recommended for Use With ReheatPotato VegetablesAbout the other features Reminder Delay StartPress Reminder Child Lock-Out Timer On/OffPress Timer ON/OFF Sound LevelMicrowave terms Term DefinitionHow to Clean the Outside Care and cleaning of the microwave ovenHow to Clean the Inside Helpful HintsProblem Possible Causes What To Do Before you call for service…Things That Are Normal With Your Microwave Oven What GE Will Not Cover GE Microwave Oven WarrantyGE Will Replace For The PeriodService Telephone Numbers GE Answer Center