GE JGP331, JGP330, JGP334 warranty Questions?, USE this Problem Solver

Page 10

 

 

 

QUESTIONS?

USE THIS PROBLEM SOLVER

 

 

 

 

PROBLEM

 

POSSIBLE CAUSE

 

 

 

 

CONTROL KNOB

 

. When the knob is at the OFF position, it must be pushed in before it can be

WILL NOT TURN

 

turned, and must be turned in a counterclockwise direction. When the knob is at

 

 

 

any other position, it can be turned in either direction without being pushed in.

 

 

 

 

TICKING SOUND OF

 

Call for service.

SPARK IGNITER PERSISTS

 

 

IN ANY POSITION OTHER

 

 

THAN LITE.

 

 

 

 

 

 

TICKING SOUND

 

Be sure knob is in the OFF position.

PERSISTS AFTER

 

 

BURNER IS

 

 

TURNED OFF

 

 

 

 

 

BURNERS DO NOT

 

“ Make sure electrical plug is plugged into a live power outlet.

LIGHT

 

Gas supply not connected or not turned on.

 

 

 

 

 

 

Igniter orifice in burner body may be clogged (see Burner Assembly in the Care

 

 

 

and Cleaning section). Remove the obstruction.

 

 

 

Burner parts not replaced correctly (see Care and Cleaning section).

 

 

 

Counter unit not properly grounded or polarized. This can affect spark ignition.

 

 

 

“ Soil clogging holes in burner top. Remove and clean.

 

 

 

Cooktop burner top not replaced correctly.

 

 

 

Knob not re-installed correctly. Push knob down on the stem.

 

 

 

‘E”uRNERS w4w

 

 

YELLOW OR

 

 

YELLOW-TIPPED

 

 

FLAMES

 

 

(A) Yellow flames

(B) Yellow-tipped ilames

(C) Normal soft blue flames

If burner flames look like (A) or (B), call for service. Normal burner flames should look like (C), burning with a soft blue flame.

If you need more help...In the United States call, toll free: GE Answer Center”

800.626.2000

consumer information service

In Canada:

Manager Consumer Relations

2465 Skymark Ave.,

Mississauga, Ontario

Canada L4W 4H2

m

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Contents Built-h Gas Cooktop If YOU Need Service Help US Help YOUUsing Your Cooktop When You Get Your CooktopBe sure all packing materials are removed from Always heat fat slowly, and watch as it heats When using glass cookware, make sure it isIf a combination of oils or fats will be used ~ -+ Flammable materials accumulateLP Conversion Save These Instructions Features of Your CooktopClean only parts listed in this Use and Care Book Do not use a wok on the cooking surface ifAutomatic Ignition Using Your CooktopHow to Select Flame Size To Light a BurnerWok Cooking CookwareStove Top Grills Cooktop Glass Care and CleaningControl Knobs Burner Assembly Burner GratesUSE this Problem Solver QUESTIONS?We’ll Be There Eiz%E!l