GE JGP321, JGP319 Before you call for service…, Burners do not light, Burners have yellow or

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Before you call for service…

ge.com

Troubleshooting Tips

Save time and money! Review the chart on this page first and you may not need to call for service.

Problem

Possible Causes

What To Do

Burners do not light

Plug on range is not

On models with electric ignition, make sure electrical

 

completely inserted in

plug is plugged into a live, properly grounded outlet.

 

the electrical outlet.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Burner holes on the side

Remove the burners and clean them with a safety pin

 

or around the top of the

or paper clip. Make sure you do not enlarge the holes.

 

burner may be clogged.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Burners may not be fitted

Remove the burners and reinstall them properly.

 

correctly onto the mounting

 

 

 

 

 

 

 

 

brackets.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Burners have yellow or

The combustion quality of

Use the illustrations below to determine if your burner

yellow-tipped flames

burner flames needs to be

flames are normal. If burner flames look like A, call for

 

determined visually.

service. Normal burner flames should look like B or C,

 

 

depending on the type of gas you use. With LP gas, some

 

 

yellow tipping on outer cones is normal.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A–Yellow flames

B–Yellow tips

C–Soft blue flames

Call for service

on outer cones

Normal for

 

Normal for LP gas

natural gas

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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

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Contents CooktopsBuilt-In Gas Important Safety Notice Ge.com Safety PrecautionsCook Meat and Poultry THOROUGHLY… Support How to Light a Burner Using the cooktop burnersHow to Select Flame Size Wok CookingHome Canning Tips CookwareLift-Up Cooktop Care and cleaning of the cooktopPorcelain Cooktop Control PanelBurner Grates Control KnobsDrip Pans To remove burners Cooktop BurnersTo replace burners Instructions Operating Air AdjustmentInstallation Instructions Installation Instructions Electrical Requirements Installation Instructions Pre-Installation Checklist Preparing the Opening B2 Secure Cooktop to Cabinet B1 Insert Cooktop Into CutoutC4 Install the regulator onto the burner box bottom C3 Installing the RegulatorC1 ProvideSupply Adequate Gas C6 Check for Leaks C5 Complete the connection with a couplingInstallation-Electrical Connections Insure proper ground and firm connection before use E2 Burner Ignition E1 Checking the IgnitersE3 The Burner Flames Burners should be checked frequently E4 Removing the Shipping ScrewsInstallation Instructions Operation Checklist Burners do not light Before you call for service…Burners have yellow or Yellow-tipped flamesConsumer Support Troubleshooting Tips Care and Cleaning We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration Safety Instructions What GE Will Not Cover GE Will ReplaceOne Year Original purchase From the dateConsumer Support Schedule ServiceEstufa de cubierta a gas Aviso Importante DE Seguridad Precaución No deberán Advertencia Este kit deOperación Cuidado y limpieza Consumidor Solucionar problemasGuarde Estas Instrucciones Cómo encender un quemador Cómo usar los quemadores de la superficieCocinar en ollas tipo wok Consejos para realizar conservas caseras Batería de cocina para la estufaCuidado Estufa elevable Cuidado y limpiezaCubierta de porcelana Panel de controlParrillas de los quemadores Perillas de controlColectores de grasa Para retirar los quemadores QuemadoresPara reemplazar los quemadores Regulación del aire Instrucciones de instalación Instrucciones de instalación Requisitos Eléctricos Lista de control antes de la instalación Preparación DE LA Abertura B2 Asegure la estufa al gabinete Cómo instalar la estufaC3 Cómo instalar el regulador C1 Proporcione un suministro de gas adecuadoC6 Inspeccione en búsqueda de fugas C5 Complete la conexión con un acopladorInstalación-Conexiones Eléctricas Instrucciones de instalación E2 Ignición de los quemadores E1 Cómo inspeccionar los encendedoresE3 Las llamas del quemador E3 Las llamas del quemador E4 Retiro de los tornillos de transporteLista de control de operación Antes de llamar para solicitar servicio… Notas Apoyo al consumidor Notas Notas Notas GE reemplazará Garantía de GE para su estufa a gas-Modelo JGP321 solamenteLo que no está cubierto por GE Solicite una reparación Apoyo al consumidor Página Web de GE AppliancesGarantías ampliadas Piezas y accesorios
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Manual 16 pages 41.76 Kb

JGP321, JGP319 specifications

General Electric (GE) has long been a trusted name in home appliances, and their JGP319 and JGP321 gas cooktops are prime examples of modern kitchen ingenuity. Both models are designed with the home chef in mind, offering a blend of aesthetic appeal, technological advancements, and user-friendly features.

The GE JGP319 and JGP321 gas cooktops are equipped with four sealed burners, providing a range of cooking options for various culinary creations. The sealed burners not only enhance safety but also facilitate easy cleaning, as spills are contained within the burner area. The JGP319 model delivers up to 11,500 BTUs, while the JGP321 offers an impressive maximum output of 15,000 BTUs on its high-heat burner. This robust heat capacity allows users to achieve rapid boiling and swift cooking, making it ideal for busy kitchens.

Both cooktops feature heavy-duty cast iron grates, which offer superior durability and stability for pots and pans. The continuous grate design allows cookware to slide effortlessly from burner to burner, enhancing the cooking experience. This feature is particularly appreciated by chefs who often juggle multiple pots simultaneously.

In terms of aesthetics, the JGP319 and JGP321 are finished with a sleek stainless steel surface, which not only adds a modern touch to any kitchen but is also resistant to stains and easy to maintain. The low-profile design creates a seamless look that integrates well into any countertop, allowing for a polished appearance.

Safety is paramount in kitchen appliances, and GE does not compromise on this front. Both models come equipped with automatic reignition systems, ensuring that burners relight automatically if they are accidentally extinguished. Additionally, the cooktops feature a built-in cooktop timer, allowing users to monitor cooking times and avoid overcooking.

Another key characteristic of the JGP319 and JGP321 is their compatibility with a variety of cooking styles and preferences. They support a range of cookware types, including traditional pans as well as griddles and woks, ensuring versatility in meal preparation.

In conclusion, the GE JGP319 and JGP321 gas cooktops are exceptional choices for anyone seeking a reliable, stylish, and functional cooking solution. With their powerful burners, user-friendly design, and safety features, they stand out as industry leaders in the realm of gas cooktops. Whether you're a novice or a seasoned chef, these models are engineered to enhance your cooking experience, making them worthwhile investments for any kitchen.