Fisher & Paykel Troubleshooting Refrigerator Problems and Sabbath Mode Guide
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Problem solving checklist

If there is a problem with your appliance, please check the following points before contacting your local Fisher & Paykel Appliances Authorised Service Centre Dealer or Customer Care Centre.

Problem

Possible causes

What to do

Appliance does not operate

No electricity at power outlet

Check that the plug is correctly connected and power switched on Check another appliance at the same outlet

Check house fuse

Light not working

Blown light bulb

Change light bulb

 

 

 

 

Refrigerator not working

See Maintenance section

Light and display

Product in Sabbath Mode

Hold compartment select button down

not working

 

for 10 seconds

Motor operates

Hot weather

Minimise door opening to allow

for long periods

Frequent door lid openings

temperature to stabilise

 

Large amount of food recently

 

 

added

 

 

 

 

 

Temperature control set too low

See Temperature control section

 

 

 

 

Doors not sealing properly

Check that cabinet is level and gasket

 

 

seals are clean

 

 

 

Storage compartments too warm

Temperature setting not correct

See Temperature control section

 

 

Frequent door openings

Minimise door openings to allow

Large amount of food recently

temperature to stabilise

added

 

 

 

Food freezing in

Temperature setting not correct

See Temperature control section

the refrigerator

 

 

Food placed directly in front of

Move chill sensitive foods away from the

 

 

air outlets

centre back of the shelf

Unfamiliar noises

Cabinet not stable or level

See Installation section

 

Freezer is defrosting

 

 

 

 

Water in the vegetable bins

Condensation is formed by the water produced by fruit and vegetables

A small amount of condensation is beneficial for fruit and vegetable storage If there is too much water, store fruit and vegetables loosely wrapped in plastic bags

Wipe out water with a cloth

Set humidity slide to low humidity setting

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Contents Installation instructions and user guide Active Smart models Contents Electrical Safety and warningsDisposal Storing food and drinks Power failure food safetyCleaning Installation instructions PowerLocation StabilityVentilation and installation Inside heightEnergy efficiency Moving or storing your refrigerator Moving your refrigeratorStoring your refrigerator or freezer Holiday timeDoor conversion Hinge removalDoor hinge bearing Temperature control Active Smart operating instructionsFresh food compartment Freezer food compartmentNormal refrigerator sounds Sabbath modeActive Smart operating instructions Active Smart special features Fault alarms Divider instructions Where fittedBottle rack Where fitted Roll out drawer model E415HActive Smart maintenance Replacement of the interior light Halogen light bulbActive Smart cleaning care interior/exterior InteriorExterior Stainless exterior door Other exterior surfacesActive Smart cleaning care special features Interior Glass shelvesTo remove trays or fixed bins To replace trays or fixed binsActive Smart cleaning care special features Humidity Control System where fittedRoll out fruit and vegetable bin E415H Front baffleTemperature knob Cyclic and compact operating instructionsCyclic and compact special features and maintenance Door alarms E169T, E240B, E249T, E373, E450 onlyReplacement of interior light P120 Ice boxCyclic and compact cleaning care interior/exterior Fruit and vegetable bins and cover 635mm wide models Cyclic and compact cleaning care special featuresVegetable bin 525mm wide models except P120 models Defrosting models with ice boxes Cyclic and compact cleaning careDefrosting model C170T Vertical freezer operating instructions Chest freezer operating instructionsFreezer baskets Chest freezers special features and maintenanceDefrosting your chest freezer Dairy foods and eggs Storing food in your refrigeratorFresh food care Red Meat PoultryFish and seafood Precooked foods and leftoversRecommended freezer storage times Storing food in your freezerFrozen food care Meat, Poultry and Game FishVegetables Prepared and cooked foodsProblem solving checklist Problem Possible causes What to doProblem Possible causes Before you call for service or assistance… Customer careNew Zealand if you need assistance Australia if you need assistanceProduct details Ireland if you need assistanceFor the rest of the world… Installation instructions and user guide Published 05/2006
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C170T, E169T, E331T, E372B, E381T specifications

Fisher & Paykel is renowned for its innovative and high-performance kitchen appliances, and the company’s E series of refrigerators exemplifies this dedication to quality and functionality. The E440T, E413T, E415H, E442B, and E411T models are designed to cater to a variety of culinary needs while combining advanced technology with sleek aesthetics.

The E440T model features a robust 440-liter capacity, making it ideal for larger households. The ActiveSmart technology optimizes temperature and humidity levels within the fridge, ensuring that food remains fresher for longer. The E440T stands out with its French door design, providing ease of access to fresh and frozen foods and efficient organization with adjustable shelving.

The E413T model is another excellent option, offering a 413-liter capacity with similar ActiveSmart technology. This model is equipped with a stylish stainless steel finish that complements modern kitchens. One of the key features of the E413T is its flexible shelving system, allowing users to customize the interior layout to accommodate various food and beverage items effortlessly.

The E415H model adds a unique twist to the series with its integrated design. This model fits seamlessly into kitchen cabinetry, providing a built-in look while maintaining functionality. The E415H also features humidity-controlled drawers that help preserve fruits and vegetables, making meal prep and planning more efficient.

For those seeking a larger capacity, the E442B model delivers 442 liters of space with similar features to its counterparts. This model embraces the sleek side-by-side configuration, facilitating easy access to both fresh and frozen items. Its intuitive control panel allows users to adjust temperatures and settings quickly, making it a user-friendly option for busy kitchens.

Lastly, the E411T model is perfect for compact spaces while still providing ample storage with its 411-liter capacity. This refrigerator combines style and efficiency, featuring a minimalist design with smart storage solutions. With ActiveSmart technology, the E411T ensures optimal energy efficiency, making it an eco-friendly choice for your kitchen.

In summary, Fisher & Paykel's E series models showcase a blend of advanced technology, modern design, and practical features tailored to enhance your culinary experience. Each model caters to different preferences and kitchen layouts, ensuring that there is an ideal refrigerator for every household.
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