Samsung RB195ACPN, RB197, RB215ACPN, RB215ACBP, RB215ACWP, RB217 Troubleshooting, Problem Solution

Page 27

Troubleshooting

PROBLEM

SOLUTION

 

 

 

The Refrigerator does not

•

Check that the power plug is properly connected.

work at all or it does not chill

•

Is the temperature control on the display panel set to the correct temperature?

sufficiently.

 

Try setting it to a lower temperature.

 

•

Is the Refrigerator in direct sunlight or located near a heat source?

 

•

Is the back of the Refrigerator so close to the wall that air cannot keep circulating?

 

 

(Refer to page 10 for the best location.)

 

 

 

The food in the

•

Is the temperature control on the display set to the correct temperature?

Refrigerator is frozen.

 

Try setting it to a warmer temperature.

 

•

Is the temperature in the room too low?

 

•

Did you store the food too close to the air vent at the back of the Refrigerator? Move the

 

 

food away from the air vent.

 

 

 

You hear unusual noise or

•

Check that the Refrigerator is level and stable.

sounds.

•

Is the back of the Refrigerator too close to the wall and therefore keeping air from

 

 

circulating?

 

•

Was anything dropped behind or under the Refrigerator?

 

•

A “ticking” sound is heard from inside the Refrigerator. It is normal and occurs because

 

 

various accessories are contracting or expanding according to the temperature of the

 

 

Refrigerator interior.

 

 

 

The front corners and

•

Some heat is normal as anti-condensators are installed in the vertical hinged section of

vertical hinged section of

 

the Refrigerator to prevent condensation.

the appliance are hot and

•

Is the Refrigerator door ajar? Condensation can occur when you leave the door open for

condensation is occurring.

 

a long time.

 

 

 

Ice Maker is not producing

•

Did you wait for 12 hours after installation of the water supply line before making ice?

ice.

•

Is the water line connected and the shut-off valve opened?

 

•

Did you manually stop the ice making function?

 

•

Is the Freezer temperature too warm? Try setting the Freezer temperature lower.

 

 

 

You hear water bubbling in

•

This is normal. The bubbling comes from the Refrigerator coolant liquid circulating

the Refrigerator.

 

through the Refrigerator.

 

 

 

There is a bad smell in the

•

Check for spoiled food.

Refrigerator.

•

Foods with strong odors(for example, fish) should be tightly covered.

 

•

Clean out your Freezer periodically and throw away any spoiled or suspicious food.

 

 

 

Frost forms on the walls of

•

Is the air vent blocked? Remove any obstructions so air can circulate freely.

the Freezer.

•

Allow sufficient space between the foods stored for efficient air circulation.

 

•

Is the Freezer drawer closed properly?

 

 

 

Water dispenser is not

•

Is the water line connected and the shut-off valve opened?

functioning.

•

Has the water supply line tubing been crushed or kinked?

(Water dispenser models only)

 

Make sure the tubing is free and clear of any obstruction.

 

•

Is the water tank frozen because the Refrigerator temperature is too low?

 

 

Try selecting a warmer setting on the main display panel.

 

 

 

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Troubleshooting _27

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Contents Refrigerator Features of your new Refrigerator Key features of your new refrigeratorModel # Serial # Safety Information Safety InformationSevere Warning Signs Warning Refrigerator must be safely grounded Severe Warning Signs Warning cont’dDo not use the loose socket Do not handle the power plug with wet handsInsert the power plug into the socket completely Never unplug your Refrigerator by pulling on the power cordDo not use any electric appliance inside the refrigerator Do not use aerosols near the RefrigeratorDo not store articles on the top of the appliance Do not put your hands or legs/foot under the applianceDo not touch the rails of freezer drawer. RB217, RB197 Do not overfill the Refrigerator with food and drinksService warranty and Modification When Moving or Transporting the RefrigeratorContents GEttinG READy to instALL tHE REFRiGERAtoR Setting up your RefrigeratorInstallation of the water line Before You Install the water lineConnecting to water supply line Connect the water line to the fridge Connecting to the water supply lineRemoving the refrigerator doors Setting uP tHe ReFRigeRAtoRRemoval of the freezer door Swing Type RB215,RB195 Removal of the fridge doorSeparate the Cap on the Middle Hinge Removal of the freezer door Drawer Type RB217,RB197Removal of the freezer door Drawer Type RB217,RB197 CONT’D Leveling the refrigeratorOperating your Samsung Refrigerator Parts and FeaturesTemperature & Function select / control panel Using the control panelSetting the freezer temperature Controlling the temperatureIf you want to speed up the cooling in the Fridge Power Cool Cooling Off Mode of & of code on the display Storing Food in the Freezer Drawer Storing Food in the RefrigeratorVegetable & Fruit Drawers Removing and relocating the fridge accessoriesDoor Bins Fridge shelvesRemoving the Freezer Accessories Pull Out DrawerFreezer Drawer Bin Cleaning the Rubber door seals CLEAninG tHE REFRiGERAtoRCleaning the Interior Cleaning the ExteriorRefrigerator Light Replacement Changing the Interior LightsFreezer Light Replacment Problem Solution TroubleshootingSAMsunG REFRiGERAtoR WarrantyAntyrr WA04 Memo Memo Code No. DA68-01778A REV0.7 Questions or COMMENTS?
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