Samsung RFG237AA, RFG238AA user manual Troubleshooting, Problem Solution

Page 42

Troubleshooting

PROBLEM

SOLUTION

 

 

The refrigerator does not

• Check that the power plug is properly connected.

work at all or it does not chill

• Check the set temperature on the digital display is warmer than the freezer or fridge

sufficiently.

inner temperature.

 

• Set the refrigerator colder.

 

• Is the refrigerator in direct sunlight or located near a heat source?

 

• Is the back of the Refrigerator too close to the wall and therefore keeping air from

 

circulating?

The food in the

• Check to see if the set temperature on the digital display is too low.

fridge is frozen.

• Try setting it to a warmer temperature.

 

• Is the temperature in the room too low?

 

Set the refrigerator warmer.

 

• Did you store the food which soft in the coldest part of the refrigerator?

 

• Try moving those items on the other shelves in fridge instead of keeping them in the

 

Cool Select PantryPLUS.

You hear unusual noise or

• Check that the refrigerator is level and stable.

sounds.

• Is the back of the refrigerator too close to the wall and therefore keeping air from

circulating?

 

 

• Try locating the refrigerator at least 2 inches from the wall.

 

• Was anything dropped behind or under the refrigerator?

 

• A “ticking” sound is heard from inside the refrigerator. It is normal and occurs because

 

various accessories are contracting or expanding according to the temperature of the

 

refrigerator interior.

 

 

The cabinet-door sealing area

• Some heat is normal as anti-condensators are installed in the vertical hinged section

of the appliance is hot and

of the refrigerator to prevent condensation.

condensation is occurring.

• Is the refrigerator door ajar? Condensation can occur when you leave the door open

for a long time.

 

 

• If a sound that hit something is heard from inside the refrigerator, It is normal. The

 

sound comes due to ice cubes rubbing in the bucket periodically.

Ice Maker is not producing ice.

• Did you wait for 12 hours after installation of the water supply line before making ice?

 

• Is the water line connected and the shut-off valve opened?

 

• Did you manually stop the ice making function?

 

• Is the freezer temperature too warm? Try setting the freezer temperature lower.

 

 

You can hear water bubbling in

• This is normal. The bubbling comes from refrigerant circulating through the

the refrigerator.

refrigerator.

 

 

There is a bad smell in the

• Check for spoiled food.

refrigerator.

• Foods with strong odors(for example, fish) should be tightly covered.

 

• Clean out your freezer periodically and throw away any spoiled food.

Frost forms on the walls of the

• Is the air vent blocked? Remove any obstructions so air can circulate freely.

freezer.

• Allow sufficient space between the foods stored for efficient air circulation.

 

• Is the freezer drawer closed properly?

Water dispenser is not

• Is the water line connected and the shut-off valve opened?

functioning.

• Has the water supply line tubing been crushed or kinked?

• Make sure the tubing is free and clear of any obstruction.

 

 

• Is the water tank frozen because the fridge temperature is too low?

 

Try selecting a warmer setting on the Digital display.

 

 

Auto close system does not

• Is there an imbalance between the right and left parts of the door?

work with the freezer door.

 

 

 

42_ Troubleshooting

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Contents Refrigerator Model # Features of your new RefrigeratorKey features of your new refrigerator Serial #Safety Information Safety InformationImportant safety symbols and precautions Safety Information Safety Information Safety Information Contents Setting up your French Door Refrigerator GEttinG READy to instALL tHE REFRiGERAtoRRequired ToolsNot provided Setting uP tHe ReFRigeRAtoRRemoving the refrigerator doors Disassemble the refrigerator doorsIf a red clip is on the coupler, it must Disassemble the freezer drawer REAttACHinG tHE REFRiGERAtoR DooRs Assemble the refrigerator doorsDispenser door tube Assemble the freezer drawer ADJustinG tHE DooRs Making Minor Adjustments Between Doors Adjusting the Freezer Drawer Level Adjustment part Freezer DrawerConnecting to the water supply line CHECKinG tHE wAtER DisPEnsER LinEInstalling the water filter Installing the Water LineConnecting the water supply line to the refrigerator RefrigeratorReverse Osmosis Water Supply Using the control panel Operating your French Door RefigeratorUsing the Digital Display Operating your French Door RefrigeratorControlling the Temperature Using the Power Cool Using the Cold Water DispenserControlling the fridge temperature Press the Ice / Water button to select the type of you wantUsing the ice Dispenser Using the ice off FunctionRFG238 Model Using the Digital Displary Fridge Ice off Freezer Ice offSelect this if you want to turn ice maker off Check Water level Test button Parts and Features Vegetable Glass ShelfStoring Food in the Fridge Storing Food in the Freezer DrawerUsing the Cool Select Pantryplus TemperatureSelection Button Tempered Glass shelves Removing the Refrigerator AccessoriesDoor Bins & Dairy Compartment Vegetable & Fruit DrawersUsing tHe DooRs UsinG tHE tiLtinG PoCKEtCool Select Pantry Plus Super Extended Drawer Removing the Freezer AccessoriesTilting Pocket Freezer Drawer BinFood Storage Tips Foods Fridge Freezer Storage TipsSources Cleaning the Ice / Water Dispenser CLEAninG tHE REFRiGERAtoRCleaning the Exterior Cleaning the Rubber door sealsChanging the Interior LigHtS Changing the Interior Light in the RefrigeratorChanging the Interior Light in the Freezer Drawer Ordering a Replacement Water Filter CHAnGinG tHE wAtER FiLtERTroubleshooting Problem SolutionWarranty Water Filter ChartWater Filter Certification Warranty Information Case the need for servicing arises

RFG238AA, RFG237AA specifications

Samsung has cemented its position as a global leader in home appliances, and its RFG237AA and RFG238AA refrigerators exemplify the brand's commitment to innovation, design, and functionality. These models are part of Samsung's broader range of modern refrigerators, catering to the needs of consumers seeking stylish yet efficient kitchen solutions.

Both models are designed with a sleek, modern aesthetic, featuring a French door layout that not only adds elegance to any kitchen but also maximizes storage options. The RFG237AA and RFG238AA provide ample space for both fresh and frozen foods, boasting generous interior capacity. With flexible shelving and deep door bins, users can easily organize groceries and beverages, making everyday access simple and convenient.

One of the standout features of these refrigerators is the Smart Cooling System. This innovative technology utilizes multiple temperature sensors and fans to maintain optimal humidity levels and temperature control, ensuring that food stays fresher for longer. The cooling system is designed to distribute cold air evenly throughout the unit, reducing temperature fluctuations and enhancing food preservation.

Additionally, both models include a water and ice dispenser, which offers chilled water and cube or crushed ice on demand. This feature is especially convenient for those who enjoy refreshing beverages at home. Furthermore, the refrigerator's ice maker has a seamless design and is located within the freezer, maximizing usable space while providing quick access to ice.

Energy efficiency is also a significant aspect of the RFG237AA and RFG238AA refrigerators. Both models are Energy Star certified, ensuring they operate efficiently while minimizing energy consumption. This not only translates into lower utility bills but also contributes positively toward environmental sustainability.

Samsung has also integrated advanced technology into these refrigerators, including features like the CoolSelect Pantry. This versatile drawer allows users to store items at different temperatures, perfect for defrosting meat or chilling beverages rapidly.

In conclusion, the Samsung RFG237AA and RFG238AA refrigerators embody a perfect blend of style, technology, and efficiency. With their modern design, Smart Cooling System, energy-saving capabilities, and user-friendly features, they stand out as exemplary options for anyone looking to upgrade their kitchen appliances and enhance their culinary experience. Whether you're entertaining guests or simply enjoying a family meal, these refrigerators ensure that freshness and convenience will always be within reach.
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