Samsung RS21H, RS23H, SRS600HNP quick start Troubleshooting, Problem Solution

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6.Troubleshooting

PROBLEM

SOLUTION

 

 

The refrigerator does not

• Check that the power plug is properly connected.

work at all or it does not chill

• Is the temperature control on the display panel set to the correct temperature?

sufficiently.

Try setting it to a lower temperature.

 

• Is the refrigerator in direct sunlight or located too near a heat source?

 

• Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?

 

 

The food in the fridge is frozen.

• Is the temperature control on the display panel set to the correct temperature?

 

Try setting it to a warmer temperature.

 

• Is the temperature in the room very low?

 

• Did you store the food with a high water content in the coldest part of the fridge? Try moving

 

those items into the body of the fridge instead of keeping them in the CoolSelect Zone™

 

drawer.

 

 

You hear unusual noises or

• Check that the refrigerator is level and stable.

sounds.

• Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?

 

• Was anything dropped behind or under the refrigerator?

 

• A “ticking” sound is heard from inside the refrigerator. This is normal and occurs because

 

various accessories are contracting or expanding in relation to the temperature of the

 

refrigerator interior.

 

 

The front corners of the

• Some heat is normal as anti-condensators are installed in the front corners of the refrigerator

appliance are hot and

to prevent condensation.

condensation is occurring.

• Is the refrigerator door ajar? Condensation can occur when you leave the door open for a

 

long time.

 

 

Ice is not dispensing.

• Did you wait for 12 hours after installation of the water supply line before making ice?

 

• Is the water line connected and the shut-off valve open?

 

• Did you manually stop the ice making function?

 

Make sure Ice Type is set to Cubed or Crushed.

 

• Is there any ice blocked within the ice maker bucket?

 

• Is the freezer temperature too warm? Try setting the freezer temperature lower.

 

 

You can hear water bubbling in

• This is normal. The bubbling comes from the refrigerant coolant liquid circulating through the

the refrigerator.

refrigerator.

 

 

There is a bad smell in the

• Has a food item spoiled?

refrigerator.

• Make sure that strong smelling food (for example, fish) is wrapped so that it is airtight.

 

• Clean out your freezer periodically and throw away any spoiled or suspect food.

 

 

Frost forms on the walls of the

• Is the air vent blocked? Remove any obstructions so air can circulate freely.

freezer.

• Allow sufficient space between the foods stored for efficient air circulation.

 

• Is the freezer door closed properly?

 

 

Water dispenser is not

• Is the water line connected and the shut-off valve open?

functioning.

• Has the water supply line tubing been crushed or kinked?

 

Make sure the tubing is free and clear of any obstruction.

 

• Is the water tank frozen because the refrigerator temperature is too low?

 

Try selecting a warmer setting on the main display panel.

 

 

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Contents Quick start guide Product featuresOther Symbols Used Safety InformationSevere warning signs Page Page Name of each component Names and basic functionsRS21/23H Button RS21H/ RS23H Series AccessoriesVacation option Power cool optionDisplay RS21H/ RS23H Series Power FreezeStorage of food RS21H/ RS23H Series CoolSelect Zone Drawer Optional RS21H/ RS23H Series Controlling the TemperatureProblem Solution Troubleshooting

SRS600HNP, RS21H, RS23H specifications

The Samsung RS23H, RS21H, and SRS600HNP refrigerators stand out in the appliance market with their cutting-edge features and remarkable technologies designed to enhance user experience. These models cater to various consumer needs while embodying Samsung's commitment to quality, innovation, and efficiency.

The Samsung RS23H is known for its spacious interior and stylish design. It comes equipped with a Twin Cooling Plus system, which employs separate cooling systems for the refrigerator and freezer compartments. This technology helps maintain optimal humidity levels and prevents odor transfer, ensuring that food remains fresh longer. The RS23H also features a digital inverter compressor, enhancing energy efficiency by adjusting its speed according to cooling demand, leading to lower energy bills and reduced noise levels.

On the other hand, the RS21H model combines sleek aesthetics with impressive functionality. It boasts a large capacity, making it ideal for families. The model includes a Multi-Flow cooling system that ensures even temperature distribution throughout the appliance, preventing hot spots. Additionally, the RS21H features an ice and water dispenser located on the exterior, providing convenient access to chilled water and ice without opening the door. Its energy efficiency rating also highlights its environmentally friendly design, making it a great choice for conscious consumers.

The SRS600HNP takes a slightly different approach, embracing a more traditional style while incorporating modern technologies. This model includes a multi-air flow system that helps circulate cool air, ensuring that every corner of the refrigerator is uniformly chilled. The SRS600HNP also features a No Frost technology, which eliminates the need for manual defrosting, making maintenance hassle-free. With adjustable shelves and compartments, users can tailor the interior layout to suit their storage needs effectively.

All three models prioritize user convenience with features such as LED lighting, ensuring clear visibility of stored items and energy savings. The smart design elements, including adjustable door bins and easy-access freezer compartments, enhance not only usability but also the overall kitchen ambiance. With innovative cooling technologies, spacious designs, and user-centered features, the Samsung RS23H, RS21H, and SRS600HNP refrigerators represent a perfect blend of practicality and modern elegance, meeting the diverse needs of contemporary households.
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