Samsung RFG297AB quick start Troubleshooting, Problem Solution

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Troubleshooting

PROBLEM

SOLUTION

 

 

The Refrigerator does not

• Check that the power plug is properly connected.

work at all or it does not chill

• Is the temperature control on the display panel set to the correct temperature?

sufficiently.

Try setting it to a lower temperature.

 

• Is the Refrigerator in direct sunlight or located near a heat source?

 

• Is the back of the Refrigerator too close to the wall and therefore keeping air from

 

circulation?

 

 

The food in the Refrigerator is

• Is the temperature control on the display set to the correct temperature?

frozen.

Try setting it to a warmer temperature.

 

• Is the temperature in the room too low?

 

• Did you store the food with high water content in the coldest part of the Refrigerator? Try

 

moving those items into the body of the Refrigerator instead of keeping them in the Cool

 

Select Pantry™.

 

 

You hear unusual noise or

• Check that the Refrigerator is level and stable.

sounds.

• Is the back of the Refrigerator too close to the wall and therefore keeping air from

 

circulating?

 

• Was anything dropped behind or under the Refrigerator?

 

• A “ticking” sound is heard from inside the Refrigerator. It is normal and occurs because

 

various accessories are contracting or expanding according to the temperature of the

 

Refrigerator interior.

 

 

The front corners and vertical

• Some heat is normal as anti-condensators are installed in the vertical hinged section of the

hinged section of the appliance

Refrigerator to prevent condensation.

are hot and condensation is

• Is the Refrigerator door ajar? Condensation can occur when you leave the door open for a

occurring.

long time.

 

 

Ice Maker is not producing ice.

• Did you wait for 12 hours after installation of the water supply line before making ice?

 

• Is the water line connected and the shut-off valve opened?

 

• Did you manually stop the ice making function?

 

• Is the Freezer temperature too warm? Try setting the Freezer temperature lower.

 

 

You can hear water bubbling in

• This is normal. The bubbling comes from the Refrigerator coolant liquid circulating through

the Refrigerator.

the Refrigerator.

 

 

There is a bad smell in the

• Check for spoiled food.

Refrigerator.

• Foods with strong odors(for example, fish) should be tightly covered.

 

• Clean out your Freezer periodically and throw away any spoiled or suspicious food.

 

 

Frost forms on the walls of the

• Is the air vent blocked? Remove any obstructions so air can circulate freely.

Freezer.

• Allow sufficient space between the foods stored for efficient air circulation.

 

• Is the Freezer drawer closed properly?

 

 

Water dispenser is not

• Is the water line connected and the shut-off valve opened?

functioning.

• Has the water supply line tubing been crushed or kinked?

 

Make sure the tubing is free and clear of any obstruction.

 

• Is the water tank frozen because the Refrigerator temperature is too low?

 

Try selecting a warmer setting on the main display panel.

 

 

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Contents Quick start guide Product featuresDo not insert the power plug with wet hands Safety InformationDo not use aerosols near the Refrigerator Refrigerator must be safely grounded Never unplug your Refrigerator by pulling on the power cordDo not disassemble or repair the Refrigerator by yourself Unplug the Refrigerator before changing the interior lightDo not put your hands under the appliance Service Warranty and ModificationChildren can get trapped inside Refrigerators Selecting the best location for the Refrigerator Installation SpaceName of each component Names and basic functionsRFG297ABProblem Solution Troubleshooting

RFG297AB specifications

The Samsung RFG297AB is a sophisticated refrigerator model that merges style, convenience, and advanced technology, making it a popular choice for modern kitchens. Its sleek design fits seamlessly into any home aesthetic while providing ample storage space and innovative features.

One of the standout characteristics of the RFG297AB is its spacious interior. With a total capacity of 28 cubic feet, it offers plenty of room for groceries, beverages, and meal prep. The flexible storage options, including adjustable shelves and bins, allow users to customize their storage configurations to suit their needs. The refrigerator also features a large, dedicated produce drawer, which is designed to keep fruits and vegetables fresher for longer, thanks to optimized humidity levels.

The RFG297AB employs Samsung's Twin Cooling Plus technology, which is a key feature that sets it apart from other models. This technology utilizes two separate evaporators for the refrigerator and freezer compartments, ensuring that both areas maintain their optimal humidity levels. As a result, food stays fresher, while the risk of odor transfer between the two compartments is minimized.

In addition to its cooling capabilities, the refrigerator also comes equipped with a built-in water and ice dispenser. This feature provides chilled water and ice cubes without the need for refilling containers, adding convenience for busy households. The ice maker is designed to produce various types of ice, including crushed ice, catering to different preferences.

Energy efficiency is another important characteristic of the RFG297AB. It is ENERGY STAR certified, meaning it meets stringent energy efficiency guidelines. This helps consumers save on energy bills while reducing their environmental impact.

The refrigerator also incorporates smart technology through Samsung's Smart Home app, allowing users to monitor and control their appliance remotely. This feature enhances the user experience, making it easier to manage energy consumption and ensure food stays fresh.

Overall, the Samsung RFG297AB combines elegance, practicality, and advanced features, making it an excellent addition to any kitchen. Its blend of spaciousness, innovative cooling technology, and modern conveniences positions it as a top contender in the realm of home appliances.