Samsung RFG297AA user manual Troubleshooting, Problem Solution

Page 35

Troubleshooting

PROBLEM

SOLUTION

 

 

 

The Refrigerator does not work at

•

Check that the power plug is properly connected.

all or it does not chill sufficiently.

•

Is the temperature control on the display panel set to the correct temperature?

 

 

Try setting it to a lower temperature.

 

•

Is the Refrigerator in direct sunlight or located near a heat source?

 

•

Is the back of the Refrigerator too close to the wall and therefore keeping air from

 

 

circulating?

 

 

 

The food in the

•

Is the temperature control on the display set to the correct temperature?

Refrigerator is frozen.

 

Try setting it to a warmer temperature.

 

•

Is the temperature in the room too low?

 

•

Did you store the food with high water content in the coldest part of the

 

 

Refrigerator?Try moving those items into the body of the Refrigerator instead of

 

 

keeping them in the Cool Select Pantry™.

 

 

 

You hear unusual noise or

•

Check that the Refrigerator is level and stable.

sounds.

•

Is the back of the Refrigerator too close to the wall and therefore keeping air from

 

 

circulating?

 

•

Was anything dropped behind or under the Refrigerator?

 

•

A “ticking” sound is heard from inside the Refrigerator. It is normal and occurs

 

 

because various accessories are contracting or expanding according to the

 

 

temperature of the Refrigerator interior.

 

 

 

The front corners and vertical

•

Some heat is normal as anti-condensators are installed in the vertical hinged section

hinged section of the appliance

 

of the Refrigerator to prevent condensation.

are hot and condensation is

•

Is the Refrigerator door ajar? Condensation can occur when you leave the door open

occurring.

 

for a long time.

 

 

 

Ice Maker is not producing ice.

•

Did you wait for 12 hours after installation of the water supply line before making ice?

 

•

Is the water line connected and the shut-off valve opened?

 

•

Did you manually stop the ice making function?

 

•

Is the Freezer temperature too warm? Try setting the Freezer temperature lower.

 

 

 

You can hear water bubbling in

•

This is normal. The bubbling comes from the Refrigerator coolant liquid circulating

the Refrigerator.

 

through the Refrigerator.

 

 

 

There is a bad smell in the

•

Check for spoiled food.

Refrigerator.

•

Foods with strong odors(for example, fish) should be tightly covered.

 

•

Clean out your Freezer periodically and throw away any spoiled or suspicious food.

 

 

 

Frost forms on the walls of the

•

Is the air vent blocked? Remove any obstructions so air can circulate freely.

Freezer.

•

Allow sufficient space between the foods stored for efficient air circulation.

 

•

Is the Freezer drawer closed properly?

 

 

 

Water dispenser is not

•

Is the water line connected and the shut-off valve opened?

functioning.

•

Has the water supply line tubing been crushed or kinked?

 

 

Make sure the tubing is free and clear of any obstruction.

 

•

Is the water tank frozen because the Refrigerator temperature is too low?

 

 

Try selecting a warmer setting on the main display panel.

 

 

 

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Troubleshooting _35

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Contents Refrigerator Serial # Features of your new RefrigeratorKey features of your new refrigerator Model #Do not use aerosols near the Refrigerator Safety InformationSafety Information Severe Warning SignsRefrigerator must be safely grounded Do not insert the power plug with wet handsDo not disassemble or repair the Refrigerator by yourself Unplug the Refrigerator before changing the interior lightDo not put your hands under the appliance Never unplug your Refrigerator by pulling on the power cordDo not store articles on the top of the appliance Safety Information Contents GEttinG READy to instALL tHE REFRiGERAtoR Setting up your French Door RefrigeratorDisassemble the Refrigerator doors Setting uP tHe ReFRigeRAtoRRemoving the refrigerator doors Tools you will needSetting up your French Door Refrigerator Disassemble the freezer drawer Assemble the Refrigerator doors REAttACHinG tHE REFRiGERAtoR DooRsPU G Assemble the freezer drawer When the Left door is higher than the Right door ADJustinG tHE DooRsWhen the Left door is lower than the Right door Making Minor Adjustments Between Doors Adjusting the Freezer Drawer Level CHECKinG tHE wAtER DisPEnsER LinE Connecting to the water supply lineInstalling the water filter Installing the Water LineConnecting the water line to the Refrigerator Remove the filter cap and insert the filter into the filter Operating your Samsung French Door Refrigerator Using the control panelFilter Indicator Using the Digital DisplayPower Freeze Power CoolControlling the Refrigerator temperature AlarmBasic temperature of Freezer and Refrigerator Compartments Controlling the Freezer temperaturePress the Ice / Water button to select the type of you want Using the Cold Water DispenserUsing the ice Dispenser Using the ice off Function Using the water dispenserParts and Features Storing Food in the Freezer Drawer Storing Food in the RefrigeratorSelection Button Using the Cool Select PantryTemp Vegetable & Fruit Drawers Removing the Refrigerator AccessoriesDoor Bins & Dairy Compartment Tempered Glass shelvesCool Select Pantry Using tHe DooRsUsinG tHE tiLtinG PoCKEt Freezer Drawer Bin Removing the Freezer AccessoriesTilting Pocket Auto Pull out DrawerCLEAninG tHE REFRiGERAtoR Changing the Interior Light in the Freezer Drawer Changing the Interior LigHtSChanging the Interior Light in the Refrigerator CHAnGinG tHE wAtER FiLtER Ordering Replacement Water FilterProblem Solution TroubleshootingCircuit diagram Case the need for servicing arises Warranty Information

RFG297AA specifications

The Samsung RFG297AA is a high-end refrigerator that combines style, functionality, and advanced technology to revolutionize food storage. With a sleek stainless steel finish, this refrigerator not only enhances the aesthetic of any kitchen but is also packed with features designed for modern convenience and efficiency.

One of the standout features of the RFG297AA is its spacious interior. With a total capacity of 28 cubic feet, it provides ample room for groceries and meal prep. The refrigerator boasts a flexible storage system that includes adjustable shelves, gallon door bins, and a dedicated crisper drawer for fruits and vegetables. The sliding shelf design allows for easy access to items, ensuring that nothing gets lost in the back.

The RFG297AA is equipped with Twin Cooling Plus technology. This innovative system maintains optimal humidity levels in both the refrigerator and freezer compartments. By using two separate cooling systems, the technology prevents the mixing of odors between the two sections, ensuring that your food stays fresh. Additionally, this feature enhances energy efficiency, keeping your electricity bills lower.

Another remarkable aspect of the RFG297AA is the external filtered water and ice dispenser. This feature not only provides easy access to cold water and ice but also includes a built-in water filtration system that ensures clean and purified water. The dispenser offers both crushed and cubed ice options, catering to different preferences for beverages.

The refrigerator also incorporates energy-efficient technologies, earning an Energy Star rating. This signifies that it meets strict energy efficiency guidelines set by the EPA, thus reducing its environmental impact while also saving consumers money on energy bills.

In terms of technology, the RFG297AA is equipped with an advanced digital inverter compressor. This smart technology adjusts the compressor's speed based on the refrigerator's cooling needs, resulting in quieter operation and reduced wear and tear over time.

The design of the Samsung RFG297AA is not just about aesthetics; it includes practical conveniences such as LED lighting for improved visibility and easy-to-use temperature controls. With its combination of style, spaciousness, and cutting-edge technology, the Samsung RFG297AA refrigerator is an excellent choice for anyone looking to enhance their kitchen with a reliable and modern appliance.
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