LG Electronics LFX21960 Troubleshooting Guide, Understanding Sounds YOU MAY Hear, Check if… Then…

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TROUBLESHOOTING GUIDE

UNDERSTANDING SOUNDS YOU MAY HEAR

Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new to you, you might be concerned about them. Most of the new sounds are normal. Hard surfaces, like the floor, walls and cabinets, can make the sounds seem louder than they actually are. The following describes the kinds of sounds and what may be making them.

The defrost timer will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control, depending on the model) will also click when cycling on and off.

Rattling noises may come from the flow of refrigerant, the water line, or items stored on top of the refrigerator.

Your refrigerator is designed to run more efficiently to keep your food items at the desired temperature. The high efficiency compressor may cause your new refrigerator to run longer than your old one, and you may hear a pulsating or high-pitched sound.

You may hear the evaporator fan motor circulating the air through the refrigerator and freezer compartments.

As each cycle ends, you may hear a gurgling sound due to the refrigerant flowing in your refrigerator.

Contraction and expansion of the inside walls may cause a popping noise.

Water dripping on the defrost heater during a defrost cycle may cause a sizzling sound.

You may hear air being forced over the condenser by the condenser fan.

You may hear water running into the drain pan during the defrost cycle.

You can hear the noise occurred from the icing fan at the freezer or the left side of the refrigerator when doors are open.

 

Check if…

Then…

 

 

 

REFRIGERATOR

The power supply cord is unplugged.

u Firmly plug the cord into a live outlet with

DOES NOT

 

proper voltage.

OPERATE

A household fuse has blown or circuit

u Replace the fuse or reset the circuit breaker.

 

breaker tripped.

 

 

The refrigerator control is set to the OFF

u Refer to the Setting the Controls section

 

position.

on page 18.

 

Refrigerator is in the defrost cycle.

u Wait about 30 minutes for defrost cycle to

 

 

end.

 

 

 

VIBRATION OR

The refrigerator is not resting solidly on the

u Floor is weak or uneven or leveling legs

RATTLING NOISE

floor.

need adjusting.

 

 

See Installation section on page 8.

 

 

 

LIGHTS DO NOT

The power supply cord is unplugged.

u Firmly plug the cord into a live outlet with

WORK

Light bulb is loose in the socket.

proper voltage.

 

u Turn the refrigerator control to the OFF

 

 

position and unplug the refrigerator. Gently

 

 

remove the bulb and reinsert. Then plug in

 

Light bulb has burned out.

refrigerator and reset the refrigerator control.

 

u Replace with an appliance bulb of the same

 

 

wattage, size and shape available at your

 

 

local hardware store. (See the Changing

 

 

the Light Bulb(s) section on pages 29–30.)

 

 

Turn the temperature control to the OFF

 

 

position and unplug the refrigerator prior to

 

 

replacement.

 

 

 

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Contents Congélateur Inférieur Réfrigérateur Table of Contents Appropriate option to locate your nearest LG LG ELECTRONICS, INC LG Refrigerator Limited Warranty USAAuthorized Service Center. Phones are answered Please call 1-800-243-0000 and chooseLimited Warranty Canada LG Refrigerator Do not modify or extend the power cord Length Important Safety InstructionsRead all instructions before using this appliance Recommended Grounding Method CFC DisposalGrounding Requirements To Connect ElectricityParts and Features Next Refrigerator InstallationInstallation Unpacking Your RefrigeratorMounted Removing Refrigerator HandleRemoving Freezer Drawer Handle 2Keyhole slotsScrews Mounted On door Keyhole slots On back Handle Reinstalling the Refrigerator Door HandleReinstalling the Freezer Drawer Handle HOW to Remove Door Handles LFX25970**/LFX21970** Models Mounting Fasteners Replacing Freezer Drawer Handle Replacing Refrigerator Door HandleRight Door Removing and Replacing Refrigerator DoorsRemoving Refrigerator Door Left Door Incorrect Reinsalling the Refrigerator Door Right DoorCorrect Removing Pullout Drawer HOW to Remove and Install the Pullout DrawerInstalling Pullout Drawer To replace base cover Leveling and Door AlignmentLeveling To remove the base coverEnsuring Proper AIR Circulation Using Your RefrigeratorSetting the Controls Keep the glass at a proper distance from dispenser chute Keep children away from the dispenserShake the ice bucket occasionally to level the ice in it Never use narrow or deep glassHow to reinstall the Door Ice Bucket HOW to USE a NEW Door ICE BucketHow to remove the Door Ice Bucket Food Storage Guide Adjusting Control SettingsWater Dispenser Storing Frozen FoodSliding Out Shelves Adjusting ShelvesRefrigerator Shelves Bottle HolderCrisper Humidity Control Snack PANOptibin Crispers Removing Crisper Dairy BIN Crisper Cover with Lattice on Inner SurfaceICE BIN Modular Door BINEGG BOX Tilting DoorDurabase Divider DurabasePull OUT Drawer Replace with a new cartridge FilterRemove the old cartridge Outside Care and CleaningLight Bulb Replacement General Cleaning TipsTo change freezer light Power InterruptionsWhen YOU GO on Vacation When YOU MoveNormal Sounds YOU MAY Hear When YOU should SET the Icemaker Power Switch to O OFFAbout the Automatic Icemaker Operation InstructionsConnecting the Water Line Flush OUT the Tubing Fasten the Shutoff ValveConnect the Tubing to the Valve Tighten the Pipe ClampStart the Icemaker Connect the Tubing to the RefrigeratorTurn the Water on AT the Shutoff Valve Plug in the RefrigeratorCheck if… Then… Troubleshooting GuideRefer to the Setting the Controls section Understanding Sounds YOU MAY HearSee Leveling and Door Alignment on See the Adjusting Control Settings sectionCare and Cleaning section on pages Completely belowMay Hear section on Production. See the Setting the ControlsRefer to the Understanding Sounds You See Doors will not close completely on Memo

LFX21960 specifications

The LG Electronics LFX21960 is an innovative refrigerator that combines style, convenience, and advanced technology, making it a reliable choice for modern kitchens. With a spacious capacity of 21.9 cubic feet, this French-door refrigerator provides ample storage for groceries, beverages, and leftovers, accommodating the needs of large families or avid entertainers.

One of the standout features of the LFX21960 is its Smart Cooling System, designed to maintain optimal humidity and temperature levels within the refrigerator. The system employs multiple airflow vents that ensure consistent circulation of cold air, preventing temperature fluctuations that can affect food freshness. Additionally, the Linear Compressor technology plays a crucial role in energy efficiency, enabling the refrigerator to operate quietly while reducing energy consumption.

The refrigerator also boasts a sleek exterior with a stainless steel finish that not only enhances its aesthetic appeal but is also resistant to fingerprints, making it easy to keep clean. Inside, the LFX21960 features adjustable shelves made of tempered glass, which provide flexibility in organizing different-sized items. The shelves are also spill-proof, ensuring that any accidental spills can be easily managed.

Another highlight of the LG LFX21960 is its Smart Diagnosis feature. With this capability, users can easily troubleshoot issues by using their smartphone to connect with the refrigerator’s onboard diagnostic system, simplifying the maintenance process and potentially saving on repair costs.

In terms of storage options, this model includes a dedicated crisper and pantry drawer that help preserve freshness for fruits, vegetables, and deli items. The refrigerator also features an ice and water dispenser, complete with a filtration system that provides clean, refreshing water and ice at the touch of a button.

Energy Star certified, the LG LFX21960 not only caters to your daily refrigeration needs but also aligns with eco-friendly practices, helping users reduce their carbon footprint. The combination of advanced technology, spacious design, and user-friendly features makes the LG LFX21960 an essential addition to any modern kitchen, ensuring food stays fresh, organized, and easily accessible. Whether you’re looking to upgrade your current refrigerator or outfitting a new home, the LG Electronics LFX21960 is designed to seamlessly integrate into your lifestyle.