LG Electronics LFX31945ST owner manual Using Smart Diagnosis

Page 46

46SMART DIAGNOSIS

ENGLISH

SMART DIAGNOSIS

Should you experience any problems with your refrigerator, it has the capability of transmitting data via your telephone to the LG service center. This gives you the capability of speaking directly to our trained specialists. The specialist records the data transmitted from your machine and uses it to analyze the issue, providing a fast and effective diagnosis.

If you experience problems with your refrigerator, call 1-800-243-0000. Only use the Smart Diagnosis feature when instructed to do so by the LG call center agent. The transmission sounds that you will hear are normal and sound similar to a fax machine.

Smart Diagnosis cannot be activated unless your refrigerator is connected to power. If your refrigerator is unable to turn on, then troubleshooting must be done without using Smart Diagnosis.

3Hold the mouthpiece of your phone in front of the speaker that is located on the right hinge of the refrigerator door, when instructed to do so by the call center.

4Press and hold the Freezer Temperature button for three seconds while continuing to hold your phone to the speaker.

Using Smart Diagnosis

First, call 1-800-243-0000. Only use the Smart Diagnosis feature when instructed to do so by the LG call center agent.

1Lock the display. To lock the display, press and hold the Lock button for three seconds. (If the display has been locked for over five minutes, you must deactivate the lock and then reactivate it.)

2Open the right refrigerator door.

5After you hear three beeps, release the Freezer Temperature button.

6Keep the phone in place until the tone transmission has finished. This takes about 15 seconds, and the display will count down the time. Once the countdown is over and the tones have stopped, resume your conversation with the specialist, who will then be able to assist you in using the information transmitted for analysis.

NOTE

yy For best results, do not move the phone while the tones are being transmitted.

yy If the call center agent is not able to get an accurate recording of the data, you may be asked to try again.

NOTE

yy Call quality differences by region may affect the function.

yy Use the home telephone for better communication performance, resulting in better service.

yy Bad call quality may result in poor data transmission from your phone to the machine, which could cause Smart Diagnosis to not work properly.

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Contents French Door Refrigerator Table of Contents Product Features Filtered Water and ICE DispenserImportant Safety Instructions Read ALL Instructions Before Using the ApplianceRead ALL Instructions Before Using the Appliance Maintenance Yy Close the door carefully when children are aroundComponents Refrigerator ExteriorRefrigerator Interior Installation Installation OverviewNet weight SpecificationsDimensions Freezer storage capacityChoosing the Proper Location Unpacking Your RefrigeratorFlooring Removing the Handles Ambient TemperatureMeasuring the Clearances Assembling the HandlesRemoving the Left Refrigerator Door Removing/Assembling the Doors and DrawersWater supply is connected to English Removing the Right Refrigerator DoorTighten the cover screw Connect the wire harnessAssembling the Right Refrigerator Door Door onto the middle hinge pin asPush the water supply tube into the hole Assembling the Left RefrigeratorOn the top case and pull it through Removing the Freezer Drawers YyDo not sit or stand on the freezer drawerEnglish Assembling the Freezer Drawers Lower the door into final positionBefore You Begin Connecting the Water LineYy Power drill Water PressureYy Shutoff valve to Connect to the cold water line. The shutoffNut securely Valve. Make sure the tubing is fully insertedInto the valve. Tighten the compression Commonwealth of MassachusettsArrange the coil of tubing so that it Terminal of the power plugGrounding Does not vibrate against the backLeveling Leveling and Door AlignmentDoor Alignment HOW to USE Before useControl Panel Control Panel FeaturesIce Selection Change Filter Detaching the In-Door Ice Bin In-Door Ice BinAssembling the In-Door Ice Bin Gently pull the handle to open the ice compartmentAutomatic Icemaker Turning the Automatic Icekamer On or OffNormal Sounds You May Hear When You Should Turn Icemaker OffPreparing For Vacation Ice and Water Dispenser Using the DispenserCleaning the Dispenser Stand DispenserStoring Food Food Preservation LocationFood Storage Tips Storing Frozen FoodGlide’N’Serve Humidity Controlled Crisper and Glide’N’ServeHumidity Controlled Crisper Yy Bread wrappersTo Remove the Glass Detaching and Assembling the Storage BinsGlide’N’Serve and Humidity Controlled Crisper Fixed Door BinsGrab-N-Go Compartment Grab-N-GoGrab-N-Go Case Grab-N-Go Door Bins Grab-N-Go Lower ShelfDetaching the Shelf Adjusting the Refrigerator ShelvesUsing the Folding Shelf Assembling the ShelfCleaning MaintenanceYy Hand wash, rinse and dry all surfaces thoroughly Replacing the Fresh Air Filter Remove the Old FilterInto position and close Replacement waterReplacing the Water Filter Filter cartridge is notPerformance Data Sheet Model LG ADQ36006101-SUse Replacement Cartridge ADQ36006101Damage due to water leakage Service FlowInstallation and use of this system Water SupplyEnglish Using Smart Diagnosis Smart DiagnosisTroubleshooting Problem Possible Causes SolutionsProblem Possible Causes If the temperature is too cold, adjust the control Troubleshooting sectionFood is freezing Food with high water content Open section in the Troubleshooting sectionThis is normal for food items with a high water When the ice cubes are smaller than normalMoved during installation or cleaning resulting Low house water supplyIcemaker is not Doors are opened often or for Ice Unit from maintaining the set temperatureRecommended temperature for the freezer Making enough Long periods of timeCubes to stick together over time, which To reach the desired temperature and forInfrequent use of the ice dispenser will cause Will prevent them from properly dispensingWater dispensing Dispenser panel is lockedDispenser is not set for Panel to dispense waterTaste in all water supplies Water filter may need to be installed toOr odor Such as sulfur Eliminate taste and odor problems Discard the first few batches of ice to avoidOr wall, some of the normal Cabinet Proper operationBack cannot vibrate against any wall or Sound DrippingFor more information Clean the gaskets and the surfaces that theyRefrigerator Leveling legs are not adjusted Vacuum. If the door is hard to open, wait oneLinear Compressor Warranty USASealed System Refrigerator One 1 year fromThis Limited Warranty does not Cover Warranty Canada Refrigerator Sealed System Linear Compressor FreezerEnglish Page Page LG Customer Information Center
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LFX31945ST specifications

The LG Electronics LFX31945ST is a standout model in the realm of French door refrigerators, known for its combination of innovation, capacity, and efficiency. With a sleek stainless steel exterior, it not only enhances the aesthetic appeal of any kitchen but also offers a robust set of features that cater to modern needs.

One of the most notable characteristics of the LFX31945ST is its generous storage capacity, approximately 31 cubic feet. This spacious interior is perfect for families or avid cooks, allowing for ample storage for groceries and large items. The refrigerator is designed with adjustable shelving and door bins, providing customizable space to accommodate various food items and containers.

Equipped with a Smart Cooling System, this refrigerator is built to maintain optimal humidity and temperature levels. The strategically placed vents circulate cool air throughout the unit, ensuring that food remains fresh for longer periods. Additionally, the Linear Compressor technology enhances energy efficiency by adjusting cooling power according to the needs within the fridge, reducing energy consumption while preserving food quality.

The LG LFX31945ST comes with a Dual Ice Maker feature, allowing the unit to produce both cubed and crushed ice, which is perfect for entertaining or daily use. The craft ice maker, an innovative addition, creates slow-melting round ice, ideal for cocktails and special occasions.

Another notable technology is the SmartDiagnosis feature, which utilizes advanced diagnostics to troubleshoot issues quickly via a smartphone app. Users can receive information and possible solutions, minimizing the need for service calls and potential downtime.

For those who prioritize easy accessibility, the fridge is equipped with LED lighting that brightly illuminates the interior, making it simpler to locate items. The external water and ice dispenser offers convenient access while maintaining a clean facade.

In summary, the LG Electronics LFX31945ST is more than just a refrigerator; it is a multifunctional appliance designed to enhance the cooking and dining experience. It merges advanced technology, practical design, and substantial capacity, making it an invaluable addition to any home. With features like Smart Cooling, energy-efficient Linear Compressor, and dual ice makers, this refrigerator epitomizes modern convenience and functionality.
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