John Lewis JLFFW2013, JLSS1814, JLFFW1811, JLSS2015 Repairs after sales service, Spare parts

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Do a final check to make sure that:

•All screws are tightened.

•The magnetic seal adheres to the cabinet.

•The door opens and closes correctly.

If the ambient temperature is cold (i.e. in Winter), the gasket may not fit perfectly to the cabinet. In that case, wait for the natural fitting of the gasket.

In case you do not want to carry out the above mentioned operations, contact the nearest After Sales Service Force. The After Sales Service specialist will carry out the reversibility of the doors at your cost.

Repairs - after sales service

Your appliance comes with a three year warranty. If it is not working correctly; consult the fault finding guides within this instruction book (Something not working). If a fault occurs which you can not resolve through following the advice and information contained within this instruction manual, the next step is to contact our extended warranty administrators on:

0844 871 7771

They will give you details for your local Service engineer. Before calling out an engineer, please ensure you have read the details under the heading “Something not working”. When you contact your local service engineer you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of fault

4.The purchase date as found on your receipt

5.The model and serial number of the appliance. So that you always have these numbers at hand, we recommend you to make a note of them here:

•Mod.......................................

•P.N.C.....................................

•S.N.........................................

IMPORTANT : If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

Spare parts

Always insist on genuine spare parts. An authorised service engineer should service this product, and only genuine spare parts should be used. Under no circumstances should you attempt to repair the appliance yourself. Repairs carried out by inexperienced persons may cause injury or serious

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Contents JLFFW1811 General safety Safety informationChildren and vulnerable people safety Daily Use Do not damage the refrigerant circuitService Care and cleaningInstallation Environment ProtectionContents Product description Control panel DisplayTemperature regulation First switch onSwitching off Functions MenuChild Lock Function Ambient Temperature FunctionEco Mode Function Shopping FunctionExcessive temperature alarm Drinks Chill FunctionFirst use Daily useVegetable Drawer Bottle rackPositioning the door shelves Chiller Zone Normal Operating Sounds Helpful hints and tipsRemoval of freezing baskets from the freezer Hints for refrigeration Hints for energy savingHints for fresh food refrigeration Hints for freezingHints for storage of frozen food Care and cleaningPeriodic cleaning Replacing the carbon air filterWhat to do if… DefrostingReplacing the lamp Attach the melting water outlet to the evaporative trayClosing the door Positioning Technical dataInstallation LocationElectrical Connection Levelling Permanent connectionRear spacers Removing the shelf holdersInstallation of the carbon air filter Door reversibilityPage D3 d4 Repairs after sales service Spare partsEnvironmental concerns
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JLFFW2012, JLSS2015, JLFFW1811, JLFFW2013, JLSS1814 specifications

The John Lewis JLSS1814, JLFFW2013, JLFFW1811, JLSS2015, and JLFFW2012 represent a selection of well-crafted home appliances, specifically designed to meet diverse user needs in home refrigeration and freezing. Each model embodies a commitment to quality, efficiency, and advanced technology, making them reliable options for any household.

The JLSS1814 is an upright fridge with a sleek, modern design that optimizes organizational efficiency. It features adjustable shelves, ample storage space, and a bright LED interior light that enhances visibility. With an A+ energy rating, this model is environmentally friendly and cost-effective, ensuring lower electricity bills.

Next is the JLFFW2013, which is a standout freezer. This appliance offers a generous capacity, perfect for families or individuals who prefer bulk shopping. It uses frost-free technology, eliminating the need for manual defrosting, making it highly convenient. Additionally, it features a fast freeze function that quickly brings down the temperature to preserve food quality.

The JLFFW1811 is another freezer model, renowned for its robust build and high performance. Its transparent drawers allow users to effortlessly locate items while maximizing storage efficiency. Like its counterpart, it boasts an A+ energy efficiency rating, making it a sustainable choice for conscientious consumers.

For those looking for an integrated option, the JLSS2015 is a superb choice. This fridge offers versatility and exceptional functionality, with a spacious layout and features designed for optimal food preservation. A particular highlight is its adjustable humidity control, which helps maintain the freshness of fruits and vegetables for longer periods.

Last but not least, the JLFFW2012 model caters to users seeking compact yet powerful freezing solutions. It incorporates advanced cooling technologies, ensuring uniform temperature distribution throughout the compartments. With a user-friendly interface, this freezer also comes equipped with energy-saving modes, appealing to eco-conscious individuals.

Overall, the John Lewis range of appliances combines aesthetic appeal with cutting-edge technology and practicality. Each model reflects a commitment to energy efficiency, user-friendliness, and innovative design, making them excellent additions to any modern kitchen. Whether storing perishable foods or freezing essentials, these models deliver reliability and performance to suit varied lifestyles.
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