Something Not Working

If your appliance is not operating correctly, carry out the following checks before contacting John Lewis Serviceplan.

Important: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or ins- tallation a charge will be made, even if the appliance is under guarantee.

	Symptom	Cause	Solution
	Interior Light (refrigerator)	• Appliance is not plugged in	• Plug in the appliance

	does not work	• The appliance is not switched on	• Switch on the appliance

		• There is no power to the appliance	• Check the main fuse box in the
			house

		• The bulb is not fitted correctly or	• Refit the bulb or replace with a
		has fused.	new bulb
	The appliance does not cool	• The doors have not been closed	• Close the doors
	down sufficiently	properly

		• A door has been opened frequently	• Avoid frequent opening of the
			doors

		• The temperature control knob is	• Reset as required
		not set correctly

		• Food has been introduced into the	• The appliance will cool down in
		appliance	due course.

	Food is freezing in the fridge	• The temperature control knob	• Reset as required
		is incorrectly set

		• Food is too close to ventilation	• Reposition food, leaving a gap.
		holes at the back

	The motor works	• Temperature control knob is	• Change the setting
	continuously.	incorrectly set

		• The doors are not properly closed	• Close the doors

		• Doors have been opened frequently	• Avoid frequent opening of the doors

		• Food has recently been introduced	• The appliance will cool down in
		into the appliance	due course.

		• The condenser is dirty	• Clean (read the Maintenance &
			Cleaning section).

	Water/condensation in the	• Wet vegetables have been put	• This may occur from time to time
	vegetable drawer	into the box
	Condensation on the	• High humidity level in the room.	• It does not affect the performance
	outside of the cabinet		of the appliance. Increase the
			room ventilation.
	Doors do not close	• The appliance is not level	• Level the appliance correctly

		• The doors are incorrectly aligned	• Re-align the doors

		• Food is preventing the doors	• Re-position food
		shutting

	Noises	• The appliance may not be level	• Level the appliance

		• Something may be vibrating inside	• Check the contents and shelves
			are properly positioned.

	All product lights start	• Your product has a major fault	• Contact our extended warranty
	flashing and the alarm sounds		administrators on 08700107887
			who will give you details for
10			your local Service Force centre

JLFFW2001 specifications

The John Lewis JLFFW2001 is a premium freestanding frost-free freezer designed to meet the needs of modern households. Known for its reliable performance and sleek design, this model boasts a number of features that make it a popular choice among consumers seeking both functionality and style.

One of the standout characteristics of the JLFFW2001 is its generous storage capacity. With a robust volume of around 200 liters, it provides ample space to store frozen food, making it ideal for families and individuals who buy in bulk. This freezer is equipped with multiple large drawers that allow for organized storage, ensuring easy access to your frozen items. The transparent drawer fronts enhance visibility, helping you quickly locate your favorite items without the need to rummage through.

The frost-free technology is a significant advantage of the JLFFW2001. With this feature, users can enjoy the convenience of not having to defrost the appliance manually. The system circulates cold air evenly throughout the freezer, preventing ice build-up and ensuring that food items maintain their optimal condition. This not only saves time but also helps in maintaining the efficiency of the appliance.

Another noteworthy aspect of this freezer is its energy efficiency. The JLFFW2001 is rated highly on the energy efficiency scale, meaning it consumes less electricity compared to conventional models. This trait not only contributes to reduced energy bills but also makes it an eco-friendly option for consumers who are conscious of their environmental impact.

The appliance also includes a fast freeze feature, which rapidly lowers the temperature when new items are added. This is crucial for preserving the quality of food by locking in nutrients and flavor. Additionally, the JLFFW2001 is designed with adjustable temperature settings, allowing users to customize the freezing conditions based on specific needs.

Safety features are not overlooked in this model. It incorporates an alarm system that alerts users when the door is left open, preventing accidental temperature fluctuations and ensuring food safety.

Overall, the John Lewis JLFFW2001 combines advanced technology with practical features, making it an excellent choice for anyone in need of a reliable, spacious, and efficient freezer. Its blend of style, functionality, and performance positions it as a noteworthy contender in the market, appealing to a broad range of consumers.

Something Not Working

Symptom

Cause

Solution

JLFFW2001 specifications