JBL N38II, N26II T R O U B L E S H O O T I N G, If there is no sound from, the surround speakers

T R O U B L E S H O O T I N G

If there is no sound from any of the speakers:

•Check that receiver/ amplifier is on and that a source is playing.

•Review proper operation of your receiver/amplifier.

If there is no sound coming from one speaker:

•Check the “Balance” control on your receiver/ amplifier.

•Check all wires and connections between receiver/amplifier and speakers.

•Make sure no wires are touching other wires or terminals and creating a short circuit.

•Make sure all wires are connected. Make sure none of the speaker wires are frayed, cut or punctured.

•In Dolby* Digital or DTS® mode, make sure that the receiver/processor is configured so that the speaker in question is enabled.

•Turn off all electronics

and switch the speaker in question with one of the other

no sound and the speaker that			If there is no sound from
was working is still fine. If the			the surround speakers:
problem is in the same place,			• Check all wires and con-
the source of the problem is			nections between receiver/
most likely with your receiver			amplifier and speakers. Make
or amplifier, and you should			sure all wires are connected.
consult the owner’s manual			Make sure none of the
for that product for further			speaker wires are frayed,
information.	If the	problem	cut or punctured.
has followed the		speaker,	• Review proper operation of
consult your dealer for further
			your receiver/amplifier and its
assistance or, if that is not
			surround sound features.
possible, visit our Web site			• Make sure the movie or TV
at www.jbl.com for further
			show you are watching is
information.
			recorded in a surround sound
If the system plays at low			mode. If it is not, check to see
			if your receiver/amplifier has
volumes but shuts off as			other surround modes you
volume is increased:			may use.
• Check all wires and			• In Dolby Digital or DTS mode,
connections between			make sure your receiver/
receiver/amplifier			processor is configured so
and speakers.			that the surround speakers
• Make sure all wires are			are enabled.
connected. Make sure none			• Review the operation of your
of the speaker wires are			DVD player and the jacket of
frayed, cut or punctured.			your DVD to make sure that
• If more than one pair of main			the DVD features the desired
speakers is being used, check			Dolby Digital or DTS mode,
the minimum impedance			and that you have properly
requirements of your			selected that mode using both
receiver/amplifier.			the DVD player’s menu and
			the DVD disc’s menu.

speakers that is working correctly. Turn everything back on, and determine whether the problem is in the same place, i.e., the speaker that was working previously now has no sound and the speaker that was not working now sounds fine; or whether it has moved, i.e., the speaker that was not working still has

If there is no (or low) bass output:

•Make sure the polarities (+ and –) of the left and right “Speaker Inputs” are connected properly.

•Consider adding a powered subwoofer to your system for use with digital “.1” surround formats.

Declaration of Conformity

We, Harman Consumer International 2, route de Tours

72500 Chateau-du-Loir

France

declare in own responsibility, that the products

described in this owner’s manual are in

compliance with technical standards:

EN 50081-1:1992

EN 50082-1:1997

Luc E. Godard

Harman Consumer International

Chateau-du-Loir, France. 7/01