If YouNeedServiceOrAssistance..
We suggestyou follow these steps:
1. Before calling for assistance...
Performance problems often result from little things you can find and fix without tools of any kind.
If nothing operates:
lIs the gas turned on?
lIs the power supply cord plugged into a live circuit with the proper voltage? (See Installation Instructions.)
l Have you checked your home’s main fuses or circuit breaker box?
lHave instructions in this book been followed?
lIs the control knob set in the correct position?
lIs the flow of combustion and/or ventilation air to the unit obstructed?
Do not obstruct airflow to and around unit.
l Recheck suspected defect.
If burner fails to light:
lIs the range connected to electrical power?
lHave you checked your home’s main fuses or circuit breaker box?
l Are burner ports clogged? See page 20.
If burner flames are uneven:
l Are burner ports clogged? See page 20.
If burner flames lift off ports, are yellow, or are noisy when turned off:
l The air/gas mixture may be incorrect. (Call for service.)
If burner makes a popping noise when ON:
lIs the burner wet from washing? Let dry.
If control knob(s) will not turn:
lDid you push in before trying to turn?
If soil is visible on continuous- cleaning oven finish:
l The special finish is designed to gradually reduce oven soil during normal baking or roasting. It is not designed to keep your oven spotless, only presentably clean. If you broil often, you may see oven soil. Follow hand cleaning tips on page 18.
lThe door is cooler than the oven walls. Soil will be more visible on the door than other areas in the oven. See hand cleaning tips on page 18.
lSugar and starchy spills may leave stains. See page 18 for hand cleaning tips. Use foil on lower rack to catch these spills.
If cooking results are not what you expected:
lIs the range level?
l Does the oven temperature seem too low or too high? See page 10.
lIf needed, have you preheated the oven as the recipe calls for?
lDoes the flame size fit the cooking utensil being used? (See the Cooking Guide.)
lAre you following a tested recipe from a reliable source?
l Are you using pans recommended in the Cooking Guide?
lIf baking, have you allowed 1 l/2 to 2 inches
lAre the pans the size called for in the recipe?
lDo the cooking utensils have smooth, flat bottoms and fit the surface burners being used?
See the Cooking Guide for more information on cooking problems and how to solve them.
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