Troubleshooting

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

■Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.

■Has a household fuse been blown or has the circuit breaker been tripped?

Replace the fuse or reset the circuit.

Cooktop will not operate

■Is the control knob set correctly? Push in knob before turning to a setting.

■On coil element models, is the element inserted properly? See “Coil Elements and Burner Bowls” section.

Self-Cleaning cycle will not operate

■Is the oven door open?

Close the oven door all the way.

■Has START/ENTER been pressed? Press START/ENTER.

■On some models, has a delay start been set? See “Timed Cooking” section.

Cooktop cooking results not what expected

■Is the proper cookware being used? See “Cookware” section.

■Is the control knob set to the proper heat level? See “Control Knobs” section.

■Is the appliance level?

Level the appliance. See the Installation Instructions.

■On coil element models, is the element inserted properly? See “Coil Elements and Burner Bowls” section.

Excessive heat around cookware on cooktop

■Is the cookware the proper size?

Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than 1 in. (2.5 cm) outside the cooking area.

Oven will not operate

■Is the electronic oven control set correctly? See “Electronic Oven Control” section.

■On some models, is the Control Lock set? See “Control Lock” section.

Oven temperature too high or too low

■Does the oven temperature calibration need adjustment? See “Oven Temperature Control” section.

Display shows messages

■Is the display showing “PF”?

There has been a power failure. Press OFF/CANCEL to clear the display. On some models, reset the clock, if needed. See “Clock” section.

■Is the display showing “F” followed by a number? Press OFF/CANCEL to clear the display. If an “F” code reappears, call for service. See “Assistance or Service” section.

Oven cooking results not what expected

■Is the appliance level?

Level the appliance. See the Installation Instructions.

■Is the proper temperature set?

Double check the recipe in a reliable cookbook.

■Is the proper oven temperature calibration set? See “Oven Temperature Control” section.

■Was the oven preheated?

See “Baking and Roasting” section.

■Is the proper bakeware being used? See “Bakeware” section.

■Are the racks positioned properly?

See “Positioning Racks and Bakeware” section.

■Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.

■Is the batter evenly distributed in the pan? Check to make sure batter is level in the pan.

■Is the proper length of time being used? Adjust cooking time.

■Has the oven door been opened while cooking? Oven peeking releases oven heat and can result in longer cooking times.

■Are baked items too brown on the bottom? Move rack to higher position in the oven.

■Are pie crust edges browning early?

Use aluminum foil to cover the edge of the crust.