What is not Covered | EdgeStar TWR281, TWR280, TWR120, TWR481, TWR180

service, maintenance, and usage conditions. This warranty applies to the purchase and use of this product in residential settings within the United States of America.

WHAT IS NOT COVERED:

The following limitations apply to the coverage of this warranty:

Optional accessories, attachments, and appearance items are excluded from warranty coverage, as is shipping damage, and any damage caused by improper voltage or any other misuse, including abnormal service, handling, or usage.

This warranty does not cover normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters, etc.

This warranty does not cover service trips to deliver, pick-up, repair, or install the product, or to instruct in proper usage of the product.

Damages or operating problems resulting from abuse, operation outside environmental specifications, uses contrary to instructions provided in the owner’s manual, accidents, vermin, fire, flood, improper installation, unauthorized service, acts of God, unauthorized installation or modification, or commercial use are excluded from warranty coverage.

This warranty does not cover labor incurred 91 days or more after the date of original purchase.

This warranty does not cover use of EdgeStar products in commercial settings.

DESCRIPTION OF WARRANTY SERVICE:

All defective product components covered by this warranty will be repaired or replaced, at EdgeStar’s option, free of charge on a mail-in basis to EdgeStar’s authorized repair facility during the first 90 days from the date of original purchase.

All defective product components covered by this warranty will be repaired or replaced, at EdgeStar’s option, on a mail-in basis to EdgeStar’s authorized repair facility during the time period beginning on the 91st day from the date of original purchase and ending one year from the date of original purchase. During this time period, parts will be supplied free of charge, but labor charges will apply.

All replacement parts and units will be new, remanufacturered, or refurbished. All products and components replaced by EdgeStar under warranty service become the property of EdgeStar.

OBTAINING WARRANTY SERVICE:

Contact EdgeStar for troubleshooting assistance and warranty service authorization at 1-866-319-5473. Please have your order receipt available to confirm the date of purchase.

Once an EdgeStar authorized representative has confirmed that your product is eligible for warranty service, the product must be returned to an EdgeStar authorized repair facility.

The purchaser is solely responsible for prepaying all shipping related costs to and from the repair facility.

EdgeStar is not responsible for damage resulting from shipper mishandling or improper packaging.