Crosley 241824400 warranty Refrigerator, If YOU Hear electronic models only

BEFORE YOU CALL (CONTINUED)

PROBLEM		CAUSE		CORRECTION
WATER DISPENSER
Dispenser will not	•	Household water line valve is not	• Open household water line valve. See PROBLEM
dispense water.		open.		section ICE MAKER IS NOT MAKING ANY ICE.
	• Freezer door is not closed.		• Ensure that freezer door is closed.
	• Ice & water filter cartridge is clogged.		•	Replace filter cartridge.
	•	Front filter not fully installed, if	• Push filter in until you hear a “click”. Filter should be
		equipped		flush with cabinet.
Water has an odd	•	Water has been in the tank for a	• Draw and discard 10 – 12 glasses of water to freshen
taste and/or odor.		period of time.		the supply and completely rinse out the tank.
	• Unit not properly connected to cold		• Connect unit to cold water line that supplies water to
		water line.		the kitchen faucet.
	• Tubing used in the household water		• For best results, use copper tubing for water
		supply and installation may affect		connections.
		water taste and odor.
	• Water has a high mineral content.		• Contact water treatment plant for help.
Water pressure is	•	Cut-off and cut-on pressures are too	• Have someone turn up the cut-off and cut-on pressure
extremely low.		low (well systems only).		on the water pump system (well systems only).
	• Reverse osmosis system is in		• It is normal for a reverse osmosis system to be below
		regenerative phase.		20 psi during the regenerative phase.
ODORS IN REFRIGERATOR
Interior is dirty.	•	Interior needs to be cleaned.	• See Care & Cleaning Chart in Care and Cleaning
				section.
	• Food with strong odors is in		•	Cover food tightly.
		refrigerator.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not close.	•	Door was closed too hard, causing	•	Close both doors gently.
		other door to open slightly.
	• Refrigerator is not level. It rocks on		• Ensure floor is level and solid, and can adequately
		the floor when moved slightly.		support the refrigerator. Contact a carpenter to correct
				a sagging or sloping floor.
	• Refrigerator is touching a wall or		• Ensure floor is level and solid, and can adequately
				support the refrigerator. Contact a carpenter to correct
		cabinet.
				a sagging or sloping floor.
Drawers are difficult	•	Food is touching shelf on top of	• Keep less food in drawer.
to move.		drawer.
	• Track that drawers slide on is dirty.		• Clean drawer, rollers, and track. See Care & Cleaning
				Chart in Care and Cleaning section.
LIGHT BULB IS NOT ON
Light bulb is not on.	•	Light bulb is burned out.	• See Replacing Light Bulbs in Care and Cleaning
				section.
	• Light switch is stuck.		• Light switch is located on side of refrigerator and
				freezer liners.
	• No electric current is reaching		• See PROBLEM section RUNNING OF
		refrigerator.		REFRIGERATOR.
IF YOU HEAR (electronic models only)
5 beeps	•	A door has been left open for 5	• These beeps will repeat once every minute until the
		minutes or more.		door has been closed. This is normal for the “Door
				Ajar” alarm.
3 beeps	•	The refrigerator has experienced a	• This is normal when “Power-On-Reset” is activated.
		loss of power or a low voltage
		condition.

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