TROUBLESHOOTING
From time to time a problem may arise which is minor in nature, and a service call may not be necessary; use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number for assistance.
Tel: 1-800-26- 
PROBLEM | POSSIBLE CAUSE | SUGGESTED SOLUTION |
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1) Freezer does not work | • No power to unit. | • Check connection of power cord to |
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| power source. |
| • Power cord is unplugged. | • Plug in unit. |
| • Wrong voltage is being used. | • Use proper voltage. |
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2) Freezer runs | • Temperature is too high. | • Lower temperature control. |
continuously. | • Door is not closed. | • Close door securely. |
| • Hot food inserted into cabinet. | • Be sure food has cooled to room |
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| temperature before inserting. |
| • Door opened too long or too | • Minimize door openings and |
| often. | duration. |
| • Close proximity to heat source or | • Do not place unit close to heat |
| direct sunlight. | sources or direct sunlight. |
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3) Internal temperature | • No power to unit. | • Check connection of power cord to |
not cold enough. |
| power source. |
| • Power cord is unplugged. | • Plug in unit. |
| • Temp. control too low. | • Check settings, increase as needed. |
| • Door is not closed. | • Close door securely. |
| • Hot food inserted. | • Be sure food has cooled to room |
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| temperature before inserting. |
| • Door opened too long/often. | • Minimize door openings and |
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| duration. |
| • Air flow obstruction. | • Allow room for air to circulate |
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| around the unit. |
| • Wrong voltage is being used. | • Use proper voltage. |
| • Close proximity to heat source or | • Do not place unit close to heat |
| direct sunlight. | sources or direct sunlight. |
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