TROUBLESHOOTING
Occasionally, a problem may arise that is minor in nature, and a service call may not be necessary. Use this trou- bleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number
PROBLEM | POSSIBLE CAUSE | SOLUTION | |
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| a. Electrical cord for oven is not | a. Plug into the outlet. | |
Oven will not start | plugged in. | b. Close the door and try | |
again. | |||
| b. Door is open. | ||
| c. Wrong operation is set. | c. Check instructions. | |
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| a. Materials to be avoided in | a. Use | |
| microwave oven were used. | cookware only. | |
Arcing or sparking | b. The oven is operated when | b. Do not operate with oven | |
empty. | empty. | ||
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| c. Spilled food remains in the | c. Clean cavity with wet towel. | |
| cavity. |
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| a. Materials to be avoided in | a. Use | |
Unevenly cooked | microwave oven were used. | cookware only. | |
b. Food is not defrosted | b. Completely defrost food. | ||
foods | |||
completely. | c. Use correct cooking time, | ||
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| c. Cooking time, power level is not | power level. | |
| suitble. | d. Turn or stir food. | |
| d. Food is not turned or stirred. |
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Overcooked foods | Cooking time, power level is | Use correct cooking time, | |
| not suitable. | power level. | |
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| a. Materials to be avoided in | a. Use | |
| microwave oven were used. | cookware only. | |
Undercooked foods | b.Food is not defrosted | b. Completely defrost food. | |
completely. | c. Check to see that oven ventilation | ||
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| c.Oven ventilation ports are | ports are not restricted. | |
| restricted. | d. Use correct cooking time, | |
| d.Cooking time, power level is | power level. | |
| not suitable. |
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| a. Materials to be avoided in | a. Use | |
| microwave oven were used. | cookware only. | |
Improper defrosting | b. Cooking time, power level is | b. Use correct cooking time, | |
power level. | |||
| not suitable. | ||
| c. Food is not turned or stirred. | c. Turn or stir food. | |
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