Whirlpool EL7JWKLMQ00 manual U.S.A, Canada, Accessories, For some models

There is interior moisture buildup

■Are the air vents blocked in the refrigerator? Remove any objects from in front of the air vents. See the “Ensuring Proper Air Circulation” for the location of air vents.

■Is the door opened often? To avoid humidity buildup, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed. (When the door is opened, humidity from the room air enters the refrigerator. The more often the door is opened, the faster humidity builds up, especially when the room itself is very humid.)

■Is the room humid? It is normal for moisture to build up inside the refrigerator when the room air is humid.

■Is the food packaged correctly? Check that all food is securely wrapped. If necessary, repackage food according to the guidelines in the “Refrigerator Features” section. Wipe off damp food containers before placing in the refrigerator.

■Is the control set correctly for the surrounding conditions? See the “Using the Controls” section.

■Was a self-defrost cycle completed? It is normal for droplets to form on the back wall after the refrigerator self- defrosts.

The doors are difficult to open

■Are the gaskets dirty or sticky? Clean gaskets and the surface that they touch. Rub a thin coat of paraffin wax on the gaskets following cleaning.

The doors will not close completely

■Are food packages blocking the door open? Rearrange containers so that they fit more tightly and take up less space.

■Are the shelves or baskets out of position? Put the shelves and baskets back into their correct positions. See the “Refrigerator Features” section for more information.

■Are the gaskets sticking? Clean gaskets and the surface that they touch. Rub a thin coat of paraffin wax on the gaskets following cleaning.

■Does the refrigerator wobble or seem unstable? Level the refrigerator. See the “Door Closing” section.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you only use FSP® replacement parts. FSP® replacement parts will fit right and work right, because they are made with the same precision used to build every new WHIRLPOOL® appliance.

To locate FSP® replacement parts in your area, call our Customer Interaction Center telephone number or your nearest designated service center.

In the U.S.A.

Call the Customer Interaction Center toll free: 1-800-253-1301.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Installation information.

■Use and maintenance procedures.

■Accessory and repair parts sales.

■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

■Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:

Whirlpool Brand Home Appliances

Customer Interaction Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada

Call the Whirlpool Canada Inc. Customer Interaction Center toll free:

1-800-461-5681Monday to Friday 8:00 a.m. - 6:00 p.m. (EST). Saturday 8:30 a.m. - 4:30 p.m. (EST).

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Referrals to local dealers.

For service in Canada

Call 1-800-807-6777.Whirlpool Canada Inc. designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to Whirlpool Canada Inc. with any questions or concerns at:

Whirlpool Canada Inc.

Customer Interaction Center

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

Accessories

(for some models)

To order accessories, call 1-800-442-9991and ask for the part number listed below or contact your authorized Whirlpool dealer. In Canada, call 1-800-807-6777.

Stainless Steel Cleaner & Polish

Order Part #4396095

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