Whirlpool EV130 E Before calling for assistance, If you need servicti, If you have a problem

If you need service or assistance, we suggest you follow these five steps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tmls of any kind.

If electrfclty goes off:

Learn how long power will be off by calling the power company.

l If service is to be interrupted 24 hours or less, keep freezer closed. Most food will stay frozen.

l If service is to be interrupted longer than 24 hours, do this:

1.Remove all unfrozen food and store in a frozen food locker OR...

2.Place 2 Ibs. (0.9 kg] of dry ice in freezer for every cu. ft. of freezer space. This will keep frozen foods for 2 to 4 days. Wear gloves to protect your hands from dry ice burns.

3.If neither food locker storage or dry ice IS avail- able, use or can perishable food at once.

l The length of time food will stay frozen depends on several factors. For instance: a full freezerwill remain cold longer than a freezer partially filled. And a freezer full of meat will stay cold longer than a freezer filled with baked goods. Also, if the food still contarns ice crystals, it may be safely refrozen, al- though the quality and flavor may be affected. Use this food as soon as convenient. If the condition of the food is poor or is in any way questionable. it is wise to dispose of it.

If freezer stops running:

l Check to see if power cord is plugged into the outlet.

l Check fuse box or circuit breaker.

l Check electric company for a power failure. l Be sure Temperature Control is turned ON.

If compressor seems to run too long:

l Check to see that condenser, located on back of freezer, is free of dust and lint.

lOn hot summer days or if room is hot, compressor will run longer to provide the correct amount of cooling.

3. If you need servicti...

Whirlpool has a na-

tionwide network of

-franchised TECH-CARE Service Companies

17%zif/$f[E1EEi2/qEg

States. To

TECH-CARE service in your area, call our COOL-LINE service assistance telephone number [see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES-HOUSEHOLD-					ELECTRICAL		APPLIANCES-
MAJOR-	SERVICE	6	REPAIR OR		MAJOR-		REPAIRING		6	PARTS
WHIRLPOOL	APPLIANCES				WHIRLPOOL		APPLIANCES
FRANCHISED TECH-CARE SERVICE					FRANCHISED TECH-CARE SERVICE
SERVICE		COMPANIES				SERVICE		COMPANIES
XYZ SERVICE	CO				XYZ SERVICE		CO
123 Maple	. .	. . .	999.9999		123	Maple	. .		.	999-9939
				OR
	WASHING			MACHINES.		DRYERS
		6	IRONERS-SERVIClkG
	WHIRLPOOL			APPLIANCES
		FRANCHISED TECH-CARE SERVICE
			SERVICE		COMPANIES
		XY.7 SERVICE CO
		123 Maple				999.9999

4. If you have a problem*...

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Robert Stanley Division Vice President Whirlpool Corporation 2000 US-33, North Benton Harbor, Ml 49022

*If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This informa- tion is needed in order to better respond to your request for assistance.

l If large amounts of unfrozen food have been put into the freezer, compressor will run longer.

l Check to see that there is enough air circulation space above and in back of the freezer.

2. lf you need assistance?..

Call Whlrlpool COOL-LINE@ service asslst- ante telephone number. Dial free from any- where In the U.S.:

l-800-253-1301

and talk with one of our trained Consultants, The Con- sultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is neces- sary, recommend a qualified service company in your area.

5.If you need FSP” replacement parts?..

FSPis a registered trademark of Whirlpool Corpora- tion for quality parts. Look for this symbol of quality

whenever you need a replacement part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.

To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool COOL-LINE serv- ice assistance number in Step 2.

*If you must call or write, please provide: model number, serial number, date of purchase, and a com- plete description of the problem. This information is needed in order to better respond to your request for assistance.

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